@Rita what are the tasks and requierments for Admin?
Rita10-Sep-18 03:14 PM
Yea. Now I will simplify work of mods.
In the past, it is a little bit confused XD
DerSucher10-Sep-18 03:14 PM
I mean more about the "collaboration" between WaM and the Mods
М28 Перданул (Russian\English)10-Sep-18 03:15 PM
Can you do chanel pls
when we can talk in Russian
We talk to much in them in last version
sofieko10-Sep-18 03:16 PM
too much ) that’s quite right xD
Rita10-Sep-18 03:17 PM
In the future, we will try to more handle bugs more targeted and more efficient. The other point is, we make a "collaboration". I will pass more users' ideas to developers to seek for realize in game. And give you all feedback in time.
K3 ༒MartinBorman༒ (rus)10-Sep-18 03:17 PM
Can you return the chat in Russian? since many other questions on the game can be explained by other moderators. so as not to distract you from more important problems
М28 Перданул (Russian\English)10-Sep-18 03:17 PM
@Rita pls return chan in Russian
sofieko10-Sep-18 03:19 PM
Rita, it looks and sounds great! very promising ) thanks!
M19 Бестиял (Russian)10-Sep-18 03:19 PM
what will happen to the problems that we wrote earlier? they will need to be duplicated? type of problem did not receive the purchased packaging
sofieko10-Sep-18 03:20 PM
should we pick the best suggestions from the past in our next reports so you could re-consider them?
Rita10-Sep-18 03:20 PM
How many mods want to recover RU channel? @everyone Let me know(edited)
@sofieko Actuallt I read all of your reports before and send them to deve
IvaN10-Sep-18 03:21 PM
he was very alive
Rita10-Sep-18 03:21 PM
We selected some
AMОN10-Sep-18 03:21 PM
DerSucher10-Sep-18 03:21 PM
1. Still, tasks and requierments for Admin?
2. If we report a bug in a Channel. Should we still write it down in the Report otherwhise there is nothing to write in the report
K2 Światosław (RUS)10-Sep-18 03:22 PM
everyone who speaks Russian, would like to see this chat)
Rita10-Sep-18 03:23 PM
Weekly report just send SUGGESTION+COMPLAINS+VIOLATION
Zhenia Games TV10-Sep-18 03:24 PM
RU chat was useful
sofieko10-Sep-18 03:24 PM
@Rita I suppose then we’ll need an “other-bugs” channel badly )
Epidemia10-Sep-18 03:25 PM
@Rita Rita, where the Russian flood?! now the chaos will begin))
Rita10-Sep-18 03:26 PM
In my heart Okay, now I build an area for you. And if any mods need another language channel, contact us! @everyone We respect all language XD
Epidemia10-Sep-18 03:26 PM
[K4] __Лакс__ [eng/ru/ua/pl]10-Sep-18 03:26 PM
@Rita ty, Rita
DerSucher10-Sep-18 03:26 PM
@Admin asks and requierments for Admin application?
sofieko10-Sep-18 03:27 PM
@Rita so can we submit the last report with bugs this week that contains bugs from last several days? and new form without bugs starting from the next week
Rita10-Sep-18 03:29 PM
Please make sure those bugs are still alive or be solved. Then send them into different channel. It will be easier for us to deal with it
M31 茗门傲龙10-Sep-18 03:30 PM
sofieko10-Sep-18 03:30 PM
Rita10-Sep-18 03:30 PM
As for the other types of bug, if it is emergency, find Admin. If it is not emergency, send in game support.
M31 茗门傲龙10-Sep-18 03:31 PM
catzill10-Sep-18 03:31 PM
[K4] __Лакс__ [eng/ru/ua/pl]10-Sep-18 03:32 PM
@Admin Yeah. I'm wondering what to do in this work. If it possible, give more details.
Rita10-Sep-18 03:32 PM
[K4] __Лакс__ [eng/ru/ua/pl]10-Sep-18 03:33 PM
@Rita How many languages do you know?
Rita10-Sep-18 03:34 PM
If I have Google, I know every language around the world.
rAppu10-Sep-18 03:34 PM
+1 for Russian Chanel
catzill10-Sep-18 03:35 PM
@Rita 中国没有goggle (edited)
Όσιρις10-Sep-18 03:35 PM
@Rita Google translate +++
Ｎσ❹Ň𝕆เ_𝐌𝑜Ⓣι𝓵ᵉ𝐊 ൠ10-Sep-18 03:35 PM
Google of the guru to all)
sofieko10-Sep-18 03:36 PM
Get a room chinese chat )(edited)
M31 茗门傲龙10-Sep-18 03:36 PM
catzill10-Sep-18 03:37 PM
@M31 茗门傲龙 但有Baidu
M31 茗门傲龙10-Sep-18 03:37 PM
FB PaPaRaZzzi (Russian)10-Sep-18 03:40 PM
@admin I'm interested in this vacancy, in the game constantly
@Rita#deleted-channel like layout bugs or translation?
Rita10-Sep-18 03:52 PM
DerSucher10-Sep-18 03:52 PM
@Rita# what about old suggestions?
Rita10-Sep-18 03:53 PM
I update some news in #gm Hope you like it)(edited)
DerSucher10-Sep-18 03:53 PM
I mean like, the reports 2-7 weeks ago
Rita10-Sep-18 03:54 PM
If still exist, send in related type
DerSucher10-Sep-18 03:54 PM
Rita10-Sep-18 03:56 PM
DerSucher10-Sep-18 03:57 PM
is there again a limit?
Rita10-Sep-18 03:57 PM
@M31 茗门傲龙 我在
M31 茗门傲龙10-Sep-18 03:57 PM
Rita10-Sep-18 03:58 PM
M31 茗门傲龙10-Sep-18 03:58 PM
Rita10-Sep-18 04:05 PM
M31 茗门傲龙10-Sep-18 04:21 PM
DerSucher10-Sep-18 06:04 PM
@here do you need a specific level for fishing?
[Ghost Bear] AmrasLiebe10-Sep-18 07:29 PM
level 12 it is @DerSucher
DerSucher10-Sep-18 07:34 PM
i knwo thanks
Sh4o10-Sep-18 08:24 PM
Hi all, is this our free talk space now?
So, I have a player asking if I got an answer from his purchase issue
Now I know that this is an in-game help&support issue. Can I answer that? I will direct him to go there and send a report
Remie10-Sep-18 08:48 PM
@Admin I would like to apply.
DerSucher10-Sep-18 08:53 PM
I want to get more information about it
but still no aweser so... @Admin I apply as well even we dont know what to do or requierments
Deleted User10-Sep-18 09:04 PM
@Admin i would like to apply.
DerSucher10-Sep-18 09:07 PM
@K9 Xiusen (Russian) could you provide more information about Admin tasks and requirements?
Όσιρις10-Sep-18 09:15 PM
@Admin I would like to know what is needed for this) if there is a possibility, I would try myself.
BrancoDev10-Sep-18 10:06 PM
@GM any new server merging news?
DerSucher10-Sep-18 10:06 PM
why you always ask xD
BrancoDev10-Sep-18 10:11 PM
because the people in my server ask
DerSucher10-Sep-18 10:56 PM
@meow you are here?
meow10-Sep-18 11:02 PM
meow10-Sep-18 11:13 PM
@DerSucherDid you want something?
K3 ༒MartinBorman༒ (rus)10-Sep-18 11:29 PM
for a long time we m5 and not s50. Correct this in the support @Rita
Rita11-Sep-18 05:45 AM
@K3 ༒MartinBorman༒ (rus) It is your server before merged
K3 ༒MartinBorman༒ (rus)11-Sep-18 08:11 AM
Rita11-Sep-18 11:46 AM
M30 @BeZDeLNiK@M30 Mr_Vendetto(Russian)
Do you know Игнитрон on your server
M30 Mr_Vendetto(Russian)11-Sep-18 11:48 AM
Rita11-Sep-18 11:51 AM
@M30 Mr_Vendetto(Russian) Is he powerful?
K9 - _*Frost*_ (EN/RU/UA)11-Sep-18 11:51 AM
@Rita More then week ago I have reported game breaking bug (about opened map as at assault event, but on business week) in daily reports, but it still unsolved and there no feedback when it will be solved. Numerous people reported about this bug and a lot of were zeroed and forbid to play because of it. I hope it will be solved in short terms and we will stop loosing people because of that. Thank you.
M30 Mr_Vendetto(Russian)11-Sep-18 11:55 AM
@Rita 23 lvl
Rita11-Sep-18 11:58 AM
@K9 - _*Frost*_ (EN/RU/UA) Hi, what's the problem
BeZDeLNiK11-Sep-18 11:59 AM
Remie11-Sep-18 12:00 PM
@Rita@K9 - _*Frost*_ (EN/RU/UA) Fog of War missing during weektime
That is what he tries to explain
Rita11-Sep-18 12:03 PM
Any screenshot? @BeZDeLNiK Only in your server?
M1-DaDonKilluminati(English)11-Sep-18 12:07 PM
And yes I have the fog missing and it has been going on and off.(edited)
K9 - _*Frost*_ (EN/RU/UA)11-Sep-18 12:07 PM
Iam saying only that numerous people (including me) have fog free map even now
M1-DaDonKilluminati(English)11-Sep-18 12:10 PM
As you can see my distance is very far, I did not remove mist(edited)
K9 - _*Frost*_ (EN/RU/UA)11-Sep-18 12:13 PM
Got some shots
By the way on last screen player that suspected in cheating and he caused more then 50 people to forbid game(
M_ВДВариус (Russian)11-Sep-18 12:18 PM
@Rita please PM
Rita11-Sep-18 12:23 PM
Ok, M1 and M22
I will submit it
M1-DaDonKilluminati(English)11-Sep-18 12:56 PM
M1-DaDonKilluminati(English)11-Sep-18 01:45 PM
@Rita My friends mist is on for his account,(Kratos -M1) but my mist is off. If this helps(edited)
Currently I also have a grass patch as a hero
Currently I also have a grass patch where my hero is, works fine when you move
sofieko11-Sep-18 04:42 PM
Can pls somebody advice when do M and L fishing packages appear? Some players have only s packs with progressive price, they buy $5 and $10 packs but M packs don’t appear. And other players had M and L packages right from the start of the event. So what’s the trick? How to obtain fishing supplies and not only baits from s packages?
M36- *Tyrael* (French/English)11-Sep-18 07:57 PM
@sofieko mmm that seems weird. To the best of my knowledge, the cheapest fishing package is 20 $ and gives you 4 small fishing packs and 4 medium (or 4 medium and 4 large, don't remember)(edited)
sofieko11-Sep-18 08:06 PM
We have s packs for $5 which you need to buy several times, then go s packs for $10 which you need to buy 3 times and only after that 6s+6m packs appear for $30(edited)
M36- *Tyrael* (French/English)11-Sep-18 08:08 PM
Interesting. In here first one is 20 $, if you buy it ut directly goes to 50 $ then 100 $ (you can buy this one 3 times)
@Rita Is this different depending on the server ? (See above)(edited)
sofieko11-Sep-18 09:05 PM
@Rita is there any info on when the rest part of the mod reward will come? i received only 1k gold by mistake as you've written earlier
[Ghost Bear] AmrasLiebe12-Sep-18 12:23 AM
on our server the fishing packs come with 19, then 49 and finally 99 dollars per pack.
sofieko12-Sep-18 12:34 AM
then something is terribly wrong with M26 some of us have only $5 packs and some have all the variety(edited)
M36- *Tyrael* (French/English)12-Sep-18 12:44 AM
@[Ghost Bear] AmrasLiebe Same here so I guess there is indeed something wrong with M26
M24 Дизирт (Russian)12-Sep-18 01:12 AM
I think players that never donate have cheaper packs at the start
sofieko12-Sep-18 01:14 AM
some of those who donate also have only $5
M1-DaDonKilluminati(English)12-Sep-18 01:20 AM
They are cheaper packages designed for lower levels, I think they are available depending on your level. But it definitely has a problem
sofieko12-Sep-18 01:24 AM
no, it's definitely not connected with the level ) or is 26 city hall low? xD
M1-DaDonKilluminati(English)12-Sep-18 05:05 AM
I meant lower levels in general, not low levels. So everything below level 29, I think
I have only seen those packages like once in my account, they now never appear
Rita12-Sep-18 06:17 AM
@sofieko About rewards. PM me
@M36- *Tyrael* (French/English)@sofieko Yea as I know, some packages are different
M36- *Tyrael* (French/English)12-Sep-18 06:40 AM
Ok. Thanks for your answer
M19 Бестиял (Russian)12-Sep-18 07:39 AM
@Rita Dear GM, many players are interested in all servers, when there are monsters of a higher level, write us the conditions for the appearance of monsters 20+ 30+ 40+, what would we say to the players.
Rita12-Sep-18 09:28 AM
@M19 Бестиял (Russian) It depends on the players level in your server
More high level player in your server, more high level monster
M19 Бестиял (Russian)12-Sep-18 09:31 AM
can be more accurate? how many should be and what castle to open these levels of monsters?
K3 ༒MartinBorman༒ (rus)12-Sep-18 10:24 AM
@Rita when you add the update to app store?
Rita12-Sep-18 10:29 AM
Still waiting for review. It should be tomorrow
K3 ༒MartinBorman༒ (rus)12-Sep-18 10:34 AM
very good function. Thank you
Deleted User12-Sep-18 11:06 AM
There is 2 notifications on my alliance but when i go in there is only one ... i restarted the game but it's still there. Anyone knows what it is ?
I talked to my guys from alliance and everyone has the same problem.
Тюленько12-Sep-18 11:50 AM
Check alliance skill tree. Maybe it can be upgraded.
Deleted User12-Sep-18 01:03 PM
Yup ... it's skill tree ... Thanks
DerSucher12-Sep-18 01:05 PM
@meow you still need me for the fields?
meow12-Sep-18 01:06 PM
@DerSucherLet's talk in the game)
DerSucher12-Sep-18 01:08 PM
just write me on my main or slullia
DerSucher12-Sep-18 01:16 PM
@meow still waiting :3
DerSucher12-Sep-18 02:09 PM
meow12-Sep-18 02:10 PM
@DerSucher Sorry, I `m busy now)
DerSucher12-Sep-18 02:10 PM
then just @ me here as soon you got time, im online the whole day
K3 Amamama (Russian)12-Sep-18 02:28 PM
Player Angel007 bought this morning two donate packs. But she still didn’t get them
BrancoDev12-Sep-18 03:08 PM
@Rita any new server merging news?
sofieko12-Sep-18 06:05 PM
@Rita # of skill tree levels has been raised. are there any plans for raising maximum level of the skills or add new ones?
Remie12-Sep-18 08:27 PM
Are the gold fishingrods worth their money?
M36- *Tyrael* (French/English)12-Sep-18 08:34 PM
@Remie I think it is if you take it at the very beginning of the event and buy some packs to get pearl + balsam
With these 3 items combined you get a fish with almost every bait
Deleted User12-Sep-18 10:09 PM
Can someone explain this to me ... in one monster lair i won ,and on the other ,i lost
DerSucher12-Sep-18 10:18 PM
look at the battle
you lost 1 round
and didnt got 50%
M32 Redwine(korean)13-Sep-18 05:59 AM
The M32 server quests were not reset today. It is not working properly. Please check.
K12 Manul7213-Sep-18 07:13 AM
M27 same. Daily quests not reset(edited)
М31 Zed (German)13-Sep-18 08:07 AM
Same problem M31
Rita13-Sep-18 09:16 AM
---Failed to click "Quick Collect" button.
---There is a red dot in the Alliance icon, but nothing in it.
---Daily request didn't refresh.
We already knew such issues and dealing now^^
P.S. (1) APP store pubuished new version (2) Today I am busy and cannot check all of you message. If have problem, plz contact vice admin and admin first. I will see later maybe. Hope you can understand
Όσιρις13-Sep-18 11:12 AM
@Rita look # game-connecting-bug. There is a serious mistake.
K9 - _*Frost*_ (EN/RU/UA)13-Sep-18 07:27 PM
Where did payment issues must be written?
K9 - _*Frost*_ (EN/RU/UA)13-Sep-18 07:37 PM
@K2 Światosław (RUS)
Payment issue. Player bought two packs but got 1. Below order that he didnt recieved.
K9 Xiusen (Russian)13-Sep-18 07:49 PM
Did you forget about the reports? Very few sent. Wake up
AND READ #read-first#weekly-report
many wrong reports!
M48 *Пуха*13-Sep-18 07:50 PM
On it’s way...)))
K3 Amamama (Russian)13-Sep-18 08:05 PM
@K9 Xiusen (Russian) done)
K9 Xiusen (Russian)13-Sep-18 08:06 PM
@K3 Amamama (Russian) not accept
K3 Amamama (Russian)13-Sep-18 08:07 PM
@K9 Xiusen (Russian) without bugs at all?
K9 Xiusen (Russian)13-Sep-18 08:08 PM
yes - without bugs
without bugs at all? - Чисто русское выражение написанное английскими словами
@K3 Amamama (Russian)
K3 Amamama (Russian)13-Sep-18 08:09 PM
AMОN13-Sep-18 08:10 PM
I also use it
K3 Amamama (Russian)13-Sep-18 08:12 PM
Не, я сама так возмущаюсь)) без гугла
AMОN13-Sep-18 08:13 PM
K3 ༒MartinBorman༒ (rus)13-Sep-18 08:41 PM
Ни кто не читал что рита писала )))
Костя я отчет отправил. Наругай и меня если накосячил ))
meow13-Sep-18 09:57 PM
Там новый файл для отчётов же
Костя и меня наругай))) @K9 Xiusen (Russian)
M1-DaDonKilluminati(English)14-Sep-18 01:25 AM
@K9 Xiusen (Russian)
I sent mine, I thought you removed it or something bugs are in the complaint section
DerSucher14-Sep-18 02:17 AM
@K9 Xiusen (Russian) you will get mine tomorrow. I'm sorry but I worked 42h hours the last 3 days and have to get up again in 5 hours
М31 Zed (German)14-Sep-18 06:35 AM
@Rita Name: ¥Zed¥
Server: M31 lvl 30
Didnt became the package
Remie14-Sep-18 11:16 AM
@K9 Xiusen (Russian) Do I need to resend report in correct format or did you just skip the BUG tab?
I also reported complaints and suggestions and don't want them to get lost
K9 Xiusen (Russian)14-Sep-18 11:18 AM
@Remie You have to be careful. You have 10 minutes to download a new file and remake.
Player Angel007 M5 bought a 49$ package at the last day of fishing event. But she still didn’t get it. And also small package 4,99$ with golden keys
K3 ༒MartinBorman༒ (rus)14-Sep-18 01:31 PM
@K3 Amamama (Russian) пиши в саппорт))) мне там помогли.
Remie14-Sep-18 01:55 PM
@BrancoDev Finally your server merge is about to happen
BrancoDev14-Sep-18 01:55 PM
Remie14-Sep-18 01:55 PM
So you don't have to ask the same question over and over again
BrancoDev14-Sep-18 02:49 PM
K3 Amamama (Russian)14-Sep-18 02:54 PM
There is red notification in alliance menu. But no reason to have it. M5 Alliance DHX
M30 Mr_Vendetto(Russian)14-Sep-18 02:55 PM
M30 some problems too
K3 Amamama (Russian)14-Sep-18 02:55 PM
K5 - Tamos (Ru/Eng)14-Sep-18 09:52 PM
What chat should I write such a problem to? The player 6 lvl couldn’t teleport to another server.
K5 - Tamos (Ru/Eng)14-Sep-18 10:01 PM
M23 вихрище 6 lvl. The player wants to move to the M11 server. He tried to use the cross-server teleport but nothing happened. Now he doesn’t have the teleport. How could he go to M11 server? Could you move him manually?
M2 _Marvel_ (Russian)14-Sep-18 10:50 PM
Player JIUC 30 lvl m2
During nook battle player couldn’t make teleport, even for gold. Check it please
K5 - Tamos (Ru/Eng)14-Sep-18 11:03 PM
M11 Alex5й 30 lvl. The player has bought a package but didn’t receive anything.
Sh4o14-Sep-18 11:22 PM
Player bought a package but he didn't receive it. Thanks
BrancoDev15-Sep-18 12:37 PM
@GM when will the message be sent about the merge in the servers?
Deleted User15-Sep-18 12:49 PM
not giving points
M41 Moderonus (Russian)15-Sep-18 01:29 PM
@Deleted User You have to get stones, not spend
Deleted User15-Sep-18 02:04 PM
Well ,they could write like that then
K9 - _*Frost*_ (EN/RU/UA)15-Sep-18 02:48 PM
@Rita I suggest to make one more chat for GM’s feedback about solved player issues with noting moder that posted a problem. Because player asks to notice him when his query about compensation of 700 gold will be looked by gm/admin. And it would be great to have place were will be all reported bugs and their status (pending, at work, solved etc).
Thank you!). Sorry if asking too much)
BrancoDev15-Sep-18 02:57 PM
Player Элпис S87 has bought a bronze package and did not get the reward
Its a alliance resource pack
Sh4o15-Sep-18 05:38 PM
Hello all, How do you get the shards for the Valkyrie avatar? If you click it, says they can be purchased, but I see no packages with them in at all. Can you please find out for me?
Тюленько15-Sep-18 05:43 PM
You can get Valkyrie avatar from dragon's treasure event. I collected 20 shards from hero trial. But since this time I've never seen this award in hero trial. So it's just useless shards...
Sh4o15-Sep-18 05:56 PM
K3 Amamama (Russian)15-Sep-18 06:12 PM
Player 5b0312700gd17 made teleport to the hive, but when he logged the game next time, his city was in the corner of the map
Sh4o15-Sep-18 07:06 PM
Hi all, do the mines get refresh when they get left with 10 rocks or less? And what is the trigger points for minimum rocks to get a new mine?
Sh4o15-Sep-18 07:20 PM
Other question, sorry to ask. Does the gathering speed add up? The one set by the King + the city bonus?
ⒶⓎⓉⓄ15-Sep-18 08:05 PM
@Sh4o mines refresh only when you gather them completely. To 0
DerSucher15-Sep-18 08:05 PM
ⒶⓎⓉⓄ15-Sep-18 08:05 PM
City skin bonus affect only fields gathering speed. For mines you activate separate speedup
DerSucher15-Sep-18 08:05 PM
There you go
Sh4o15-Sep-18 08:21 PM
Thank you all
BrancoDev15-Sep-18 10:18 PM
@Admin i have a question where do we report the bugs related to attacks etc?
Remie15-Sep-18 10:51 PM
Server M19 is down
It stopped responding and now cannot enter. Multiple users have this problem
M29 [KOT] (Russian)15-Sep-18 10:52 PM
M29 same problem
BrancoDev15-Sep-18 10:52 PM
All the servers are down
Remie15-Sep-18 10:52 PM
BeZDeLNiK15-Sep-18 10:52 PM
BrancoDev15-Sep-18 10:53 PM
All the servers are down
BeZDeLNiK15-Sep-18 10:53 PM
it is impossible to enter the game. loading 15%
IvaN15-Sep-18 10:54 PM
M9 same problem
Ｎσ❹Ň𝕆เ_𝐌𝑜Ⓣι𝓵ᵉ𝐊 ൠ15-Sep-18 10:54 PM
М18 same problem
Deleted User15-Sep-18 10:54 PM
Lag all over S109... @Admin ... please tell them to fix this ... Thanks
Ｎσ❹Ň𝕆เ_𝐌𝑜Ⓣι𝓵ᵉ𝐊 ൠ15-Sep-18 10:54 PM
We all die))
Remie15-Sep-18 10:55 PM
Multiple servers are down. Users are not able to enter the game.
K3 Amamama (Russian)15-Sep-18 10:55 PM
Remie15-Sep-18 10:56 PM
GM's in server room now
Ｎσ❹Ň𝕆เ_𝐌𝑜Ⓣι𝓵ᵉ𝐊 ൠ15-Sep-18 10:57 PM
K3 Amamama (Russian)15-Sep-18 10:58 PM
Loooooool hahahahah @Remie
BeZDeLNiK15-Sep-18 10:58 PM
Remie15-Sep-18 10:59 PM
All we can do is pray now
Deleted User15-Sep-18 11:02 PM
Well this is just awesome .... what are we suppose to do now ... go live a life
K3 Amamama (Russian)15-Sep-18 11:05 PM
@Deleted User man you are killing me
M48 *Пуха*15-Sep-18 11:05 PM
At my place it’s late night) good chance to go to bed and have a good sleep)
Deleted User15-Sep-18 11:07 PM
Same here but ... who needs sleep ... my soldiers are fighting
K3 Amamama (Russian)15-Sep-18 11:07 PM
And wake up zeroed by enemies))
M48 *Пуха*15-Sep-18 11:08 PM
So are mine) then... patience, gentlemen and ladies...
Deleted User15-Sep-18 11:08 PM
@K3 Amamama (Russian) noooo ,say it ain't so
K3 Amamama (Russian)15-Sep-18 11:08 PM
@Deleted User oook. It’s ain’t so
Sh4o15-Sep-18 11:09 PM
Hahaha good one!
S137 is also down btw
Deleted User15-Sep-18 11:09 PM
@K3 Amamama (Russian) thank you ... got me scared a little
BrancoDev15-Sep-18 11:14 PM
М28 Перданул (Russian\English)15-Sep-18 11:35 PM
Remie15-Sep-18 11:35 PM
Servers are down
BrancoDev15-Sep-18 11:35 PM
The servers are down
M48 *Пуха*15-Sep-18 11:36 PM
M24 Дизирт (Russian)15-Sep-18 11:36 PM
Server are down)
DerSucher15-Sep-18 11:37 PM
Deleted User15-Sep-18 11:37 PM
No trouble ... we just like to make stuff up
DerSucher15-Sep-18 11:37 PM
maybe it helps
AMОN15-Sep-18 11:37 PM
[Ghost Bear] AmrasLiebe15-Sep-18 11:38 PM
Remie15-Sep-18 11:39 PM
Chat/Login servers are down, I have accounts on emulators that still do function
AMОN15-Sep-18 11:42 PM
Players continue to complain !!! I hope soon correct this mistake
catzill15-Sep-18 11:43 PM
The game is up!
Remie15-Sep-18 11:43 PM
Server is getting slow again...
Sh4o16-Sep-18 05:33 AM
Hi guys, I cannot trade or donate resources. I thought it was due to the protected resources package but I used them all and I did gather new ones from the super mine and my territories and I still cannot donate or trade anything.
I had a peace guardian last night. No loses after that
K3 ༒MartinBorman༒ (rus)16-Sep-18 09:05 AM
°•Konfetka•° М5 in a backpack all on a black background
BrancoDev16-Sep-18 03:36 PM
@Rita player Элпис S87 has sent a message in tech support he did not get a response back - its related with a package he buyed but did not get the rewards
BrancoDev16-Sep-18 04:52 PM
What do they mean with alliance ownership of cities @here
Remie16-Sep-18 05:46 PM
I guess the alliance who took the city
So if there is no Drake multiple alliances can own a city
K9 - _*Frost*_ (EN/RU/UA)16-Sep-18 08:25 PM
@Rita I have numerous complains about skill tree bug: when many ~26+ players have 50 lvl of the “aura of speed” (they maxed it when there were no limits to castle lvl) and others 28+ cant do nothing in fight against them because they are limited with current limitations.
I suggest to make equal castle levels equal in max reachable level os skills in skill tree, and those who doesnt match current demands should be lovered to level they are matching, and difference of contribution should be returned them. Iam sure it would be fair and dozens of players will become competitive and will return their interest to the game.
Remie16-Sep-18 09:54 PM
When a player uses hero replacement. Will this player get his books back which he invested in the hero he trades ?
DerSucher16-Sep-18 10:03 PM
Remie16-Sep-18 10:12 PM
He will get refunded 80% of the books he invested?
Remie16-Sep-18 10:19 PM
Same question about runes invested in this hero.
let me rephrase the question:
What will happen when a player replaces their hero for a new one.
What happens to:
3. EXP invested
4. Equiped equipment(edited)
DerSucher16-Sep-18 10:38 PM
you get 80% of it
Remie16-Sep-18 10:38 PM
Thx I will forward this to the player that asked
Sh4o17-Sep-18 03:38 AM
I did get back about 75% of my books. I was not able to count other thinga
K3 ༒MartinBorman༒ (rus)17-Sep-18 10:31 AM
@Rita the event of treasures started. but we can get pieces of map only for donat.(edited)
Deleted User17-Sep-18 11:24 AM
Same on S109
M2 _Marvel_ (Russian)17-Sep-18 01:59 PM
Player ~ХорС~ last time in Cerber event bought green crystals. 1300 crystals disappeared. Please return them to the player
DerSucher17-Sep-18 02:07 PM
@M2 _Marvel_ (Russian) crystals disapear every event, they wont
M2 _Marvel_ (Russian)17-Sep-18 05:36 PM
@DerSucher this event they didn’t disappear
DerSucher17-Sep-18 05:36 PM
but last event
BrancoDev17-Sep-18 06:12 PM
Player Элпис has sent a message in help&support twice now about a package he buyed but he did not receive the items, please respond to his message in help&support @Rita
@K9 Xiusen (Russian) was my report of last week rejected or what? I did not receive the reward yet(edited)
Remie17-Sep-18 07:15 PM
@K9 Xiusen (Russian) I see my name in #deleted-channel but why is my name on that list?
K9 Xiusen (Russian)17-Sep-18 07:17 PM
this list - mods for reward report 13.09.2018
BrancoDev17-Sep-18 09:12 PM
Hello a player on my server was attacked right after that the server was back online and did not make it in time to come back, he couldnt shield because the game stopped at the time he wanted to shield, what do i tell him?
DerSucher17-Sep-18 09:14 PM
BrancoDev17-Sep-18 09:14 PM
DerSucher17-Sep-18 09:15 PM
There is nothing to do. Same like when I attack people at 6:30AM morning right after maintaince
BrancoDev17-Sep-18 09:15 PM
indeed but some people don't understand this ^^
BrancoDev17-Sep-18 10:46 PM
how do you uncouple your in-game account from your facebook?
Sh4o18-Sep-18 04:17 AM
I have asked that question before and no one answered. I could take out from Facebook but The game will try to rejoin with it.
Remie18-Sep-18 07:33 AM
@Rita When can reward be expected?
Deleted User18-Sep-18 11:14 AM
4. After collecting event prizes ,received everything except the wood
M25 GreatMiracle (Russian)18-Sep-18 11:25 AM
Hools85, BET MEN_, ~Dimitrius~
A Repeated bug of mine pits. Players see a Mine Pit as free but it is already busy. Players loose their troops!(edited)
Pay attention to the time of report
sofieko18-Sep-18 11:37 AM
@Rita are you planning to return advanced teleports to the players who lost them due to the “connection error bug”? they contacted in-game support but didn’t receive any answer. the bug took place on Sept, 1-2
Remie18-Sep-18 12:13 PM
When do we receive reward?
Rita18-Sep-18 01:14 PM
Today! Sorry a little bit delay
Remie18-Sep-18 01:15 PM
@Rita I also messaged you about Ailory
Rita18-Sep-18 01:15 PM
@Remie Ok. See it in PM!
Remie18-Sep-18 01:15 PM
K3 Amamama (Russian)18-Sep-18 01:34 PM
@Rita what about pieces of maps? Where can players get them?
K9 - _*Frost*_ (EN/RU/UA)18-Sep-18 01:35 PM
@Rita and how to make you or someone to check suspicious players? Because on m22 there at least few of them is suspected in cheating and one of them were already banned at the past (but nobody knows exact reason, as player told, he decided to invest money more intelligent and returned them with google refund. And thats how he explained his fast boost monthes ago). After that he used to attack only on speedups both sides (for a term of 8-10 months with everyday attacks. I dont know how many millions of gold is needed for that activity) and got unusually strong heroes, got a lot dragon prizes, gold chests, he recovers about 20-30kk of might per week from dead from the day our servers were merged and at single prevents other ten strong players of 30th from capturing capital. But he never boost his might more then few mils above his last weeks maximum and thats strange. Only few can compete him. But when he heard that many players began to complain on him, he turned down a little his aggression and speedup attacks.
Players name is: rαsυι . Also there is few more suspiciuos players, which plays with him for more then 5 years as a team in different projects. Those guys made more then 50 people forbid the game, and there were about 5-10 people that invested for about 1k$ per month.
I guess there should be place with proper feedback were moders can send different players to be checked if they have numerous complains on them or suspect illegal activity. That would strengthen positive image of WAM team and will make hackers to think twice before corrupting other players game experience. I hope that I will be heard and my ask for help wont be ignored(. Thank you.
Remie18-Sep-18 01:45 PM
@K9 - _*Frost*_ (EN/RU/UA) Very good idea! It also would be good to to know how they did manipulate the game
K9 - _*Frost*_ (EN/RU/UA)18-Sep-18 01:47 PM
@Remie I guess knowing the ways may make some moders to cheat, so its not so important, but to know how it goes in common could be useful)
Remie18-Sep-18 01:48 PM
If a moderator does cheat he should be banned. But there is a serious issue when a player can manipulate the game. This should be patched
If we know how they work we can prevent
DerSucher18-Sep-18 01:59 PM
there are a couple of ways to cheat, one way is to see all packages you recieve and send. If you collect them you are able to send these packages by yourself and get stuff for free. One of the most common way to "cheat" is to buy something and refund it. You can do it with every credit card even paypal because the communication is pretty bad between them (PayPal-Google-Efun)
M19 Бестиял (Russian)18-Sep-18 02:00 PM
People started to come here these messages, to our server, they say on other servers too
M31 Advocate (Russian/English)18-Sep-18 02:03 PM
M19 Бестиял (Russian)18-Sep-18 02:03 PM
player nickname "mhgmhg" , You can identify other accounts at the MAC address and block
DerSucher18-Sep-18 02:04 PM
wont work for long
Rita18-Sep-18 03:53 PM
Yup this guy we already found
K2 Światosław (RUS)18-Sep-18 03:59 PM
@Rita dear Rita, now the work of mods is slowed down because of the lack of time you have, we can not help players solve their problems as quickly as possible, but maybe you could give the powers of Gm @K9 Xiusen (Russian), he has long been helping you, as an admin, but he could fully share your responsibilities, which would increase our productivity, it would greatly facilitate your work
М28 Перданул (Russian\English)18-Sep-18 04:00 PM
K3 Amamama (Russian)18-Sep-18 04:00 PM
K9 - _*Frost*_ (EN/RU/UA)18-Sep-18 04:03 PM
Only of he have time and wish to go for it))
Rita18-Sep-18 04:04 PM
@K9 Xiusen (Russian) helps a lot actually^^
And now if you have problem, you can find his vice admin @K2 Światosław (RUS) first, then @K9 Xiusen (Russian) , then me))
Thanks for your understand. I cannot follow here everytime. But I will find a time deal with your problem at once) If something emergency, you can find me or notice me frequently
K9 - _*Frost*_ (EN/RU/UA)18-Sep-18 04:28 PM
@K2 Światosław (RUS) player have payment trouble. He bought pack, but didn’t recived it and mail with number either. There is only ordering from credit card. Player worries that he wont get medusas if payment will be sent tomorrow.
Player - CчастьЕ
K9 - _*Frost*_ (EN/RU/UA)18-Sep-18 07:23 PM
Did anyone else except me have opened map as at assault event?
Sh4o18-Sep-18 10:25 PM
Hi all, How soon does the buff Safe recources activate? Does it activete after attacks?
DerSucher18-Sep-18 10:26 PM
after a specific amount of rss you lose
Remie18-Sep-18 10:27 PM
Did someone already receive reward? Rita told that she would send it today
BrancoDev18-Sep-18 10:29 PM
no i did not receive it yet
[K4] __Лакс__ [eng/ru/ua/pl]18-Sep-18 10:30 PM
Remie18-Sep-18 10:37 PM
Okay then we just wait
Sh4o18-Sep-18 11:10 PM
Nothing on my pockets yet
Sh4o19-Sep-18 05:36 AM
I got them, thanks
K9 - _*Frost*_ (EN/RU/UA)19-Sep-18 10:15 AM
@Sh4o lucky you)
InVizz19-Sep-18 10:19 AM
The torch of the Union. The same Union takes the first and second place
K12 Manul7219-Sep-18 02:09 PM
Player wanted to buy silver package ($9.99). Somehow money written off twice, but he received only one package. Actually, he needs only one package and does not want to pay for the second one. Payment ID at attached screenshot (2nd and 3rd lines) . Check please.(edited)
BrancoDev19-Sep-18 02:54 PM
@Rita i have sent you a message in PM
BrancoDev19-Sep-18 03:25 PM
Hello not everyone in my server received the merge compensation
K3 Amamama (Russian)19-Sep-18 04:34 PM
Game is working very bad. Chat doesn’t shown, always downloading
BrancoDev19-Sep-18 05:41 PM
Hello my server merged today we got this as compensation, is it true that other merged servers got a bigger compensation?(edited)
DerSucher19-Sep-18 05:47 PM
BrancoDev19-Sep-18 05:52 PM
Players below level 20 didnt get anything
Sh4o19-Sep-18 07:54 PM
Hi guys, any advice on how to keep your server active. There is many players leaving my server after being wiped by stronger guys. Do you guys have academy alliances or something like that for new players?
DerSucher19-Sep-18 08:04 PM
@Sh4o this kind of game ALWAYS dies with time
try to talk, shield or join them
Sh4o19-Sep-18 08:24 PM
I'm in the strongest alliance so I will be fine. I'm just worry about new players that get assigned to our server...
DerSucher19-Sep-18 08:55 PM
just one thing
Defense > Attack
even many people forget this on my server and I hate it, even my alliance
M36- *Tyrael* (French/English)19-Sep-18 11:13 PM
Completely agree. The best way to kill an enemy alliance is to provoke them, let them attack (your units goes to hospital while their die) then attack after healing to finish them(edited)
Remie20-Sep-18 07:14 AM
Thank you @Rita
Sh4o20-Sep-18 08:04 AM
Hi guys, a player is asking this: I need stell bars 4 purple item forge in darwen forge. I try merceant buy 100 stell bars but gonne to normal forge. Plz help
Remie20-Sep-18 09:30 AM
@Sh4o He should buy "Steel" not "Steel bars"
Sh4o20-Sep-18 09:53 AM
[K4] __Лакс__ [eng/ru/ua/pl]20-Sep-18 03:13 PM
@Rita@K9 Xiusen (Russian) The event Alliance Together was rewarded. However, the reward has been changed. The information indicated 850 gold (3rd place), but instead gave 3 things from the new event. Is it a mistake? Or should this change be?
M36- *Tyrael* (French/English)20-Sep-18 04:11 PM
@[K4] __Лакс__ [eng/ru/ua/pl] Nope it's not a mistake. The mail indicate that you will get mooncake materials that have a value of 850 gold. But not that you will get 850 gold.
[K4] __Лакс__ [eng/ru/ua/pl]20-Sep-18 04:13 PM
@M36- *Tyrael* (French/English) Ok. Thank you for the explanation
M36- *Tyrael* (French/English)20-Sep-18 04:16 PM
sofieko20-Sep-18 06:11 PM
thanks for buffs as gifts in the new event! it’s very nice to receive them )
BrancoDev20-Sep-18 06:26 PM
@Rita players below lvl 20 did not get the merge compensation
BrancoDev20-Sep-18 08:01 PM
Sh4o21-Sep-18 07:58 AM
Hello, I have a question of mine promotion at every Tuesday and Thursday. The first prize always get 1100 coins, why it change 900 since yesterday?
K9 Xiusen (Russian)21-Sep-18 09:21 AM
@GM Saber pls, rename
Rita21-Sep-18 09:25 AM
Hi all @everyone , new GM @GM Saber is here A cute lady
GM Saber21-Sep-18 09:25 AM
InVizz21-Sep-18 09:26 AM
K9 Xiusen (Russian)21-Sep-18 09:26 AM
Epidemia21-Sep-18 09:26 AM
M48 *Пуха*21-Sep-18 09:26 AM
Nice to meet you)
~THOTH~21-Sep-18 09:26 AM
K9 Xiusen (Russian)21-Sep-18 09:26 AM
Hi @GM Saber .
Rita21-Sep-18 09:26 AM
Beautiful than me
@Epidemia You like
InVizz21-Sep-18 09:26 AM
@Ritafor a long time to us?)
M31 茗门傲龙21-Sep-18 09:27 AM
Rita21-Sep-18 09:27 AM
@InVizz Depends how much you need her
M1-DaDonKilluminati(English)21-Sep-18 09:28 AM
InVizz21-Sep-18 09:28 AM
@RitaWe all need, truth all be going from us)))))
Remie21-Sep-18 09:29 AM
Hi @GM Saber
M31 茗门傲龙21-Sep-18 09:31 AM
Epidemia21-Sep-18 09:33 AM
@Rita It can not be!)
Rita21-Sep-18 09:36 AM
Well I know who you want(edited)
Epidemia21-Sep-18 09:38 AM
[K4] __Лакс__ [eng/ru/ua/pl]21-Sep-18 09:39 AM
GM Saber21-Sep-18 09:40 AM
@Epidemia who you want~
[Ghost Bear] AmrasLiebe21-Sep-18 09:42 AM
hello @GM Saber , glad to have you here...
М28 Перданул (Russian\English)21-Sep-18 10:16 AM
@GM Saber welcome !
m8 WadeWilson (Russian/English)21-Sep-18 11:03 AM
@GM Saber welcome to our team)
М38 PlaStik (RU)21-Sep-18 11:56 AM
Όσιρις21-Sep-18 12:10 PM
Hi, Saber :)
K3 ༒MartinBorman༒ (rus)21-Sep-18 12:18 PM
†GͥOͣDͫ† M5 did not come pack. support does not answer 3 days. please solve the problem
Rita21-Sep-18 01:21 PM
@K3 ༒MartinBorman༒ (rus) Replyed
sofieko21-Sep-18 02:25 PM
@Rita Please add defense buff in the mooncakes received gifts along with the attack ones
K3 ༒MartinBorman༒ (rus)21-Sep-18 03:37 PM
@Rita Thank you. they ask for a screenshot. but the screenshot is not attached. in the form of a request there is an opportunity to attach a screenshot but in fact it is not attached. Correct this technical problem
Sh4o21-Sep-18 04:32 PM
Welcome @GM Saber
K3 Amamama (Russian)21-Sep-18 05:55 PM
Come on! What a nook battle! Our enemies were stronger than us x2,5 times. Who are choosing opponents?
DerSucher21-Sep-18 07:36 PM
we fight against one alliance with only 4M strengh (against 680M)
BeZDeLNiK21-Sep-18 10:20 PM
the player opened a bag with 3lvl gems, but did not receive 3lvl gems
K3 ༒MartinBorman༒ (rus)21-Sep-18 11:26 PM
@Rita@GM Saber create a channel with donation problems. because the support works very poorly. often packs are bought under a certain event. and this requires a quick fix if the pack does not come
M_ВДВариус (Russian)22-Sep-18 11:35 AM
@Rita please PM
M36- *Tyrael* (French/English)22-Sep-18 06:54 PM
It keep doing this for more than 10 min now
Anyone has the same ?
Remie22-Sep-18 07:15 PM
I just had
I did finish my lord equipment for FOTS and reached stage 3 immediatly
After I collected reward I went back to check my points and stage and got disconnected for like 6 times
But now its ok
M36- *Tyrael* (French/English)22-Sep-18 07:25 PM
I'm still unable to enter the game
Remie22-Sep-18 07:27 PM
hmm then we dont have the same issue I guess
@here How to get the pink lantern?
M36- *Tyrael* (French/English)22-Sep-18 07:28 PM
I think the only way is with $
Remie22-Sep-18 07:28 PM
ah that makes sense
I was wondering how to make the top 2 cakes
But I can't without spending bucks :-(
Sippi22-Sep-18 08:16 PM
@GM Hello, many American players have complained to me that the time of the nook battle is very hard for them to realize. Could you please reconsider that?
Remie22-Sep-18 08:20 PM
Same for me as it is in the middle of friday,at the time nook battle occurs I am at work and not being able to play for an hour continiously
Sippi22-Sep-18 08:34 PM
My suggestion would be to do it on the weekend or maybe start a general poll and let the players decide.
Deleted User22-Sep-18 10:01 PM
4.can't log in with his google account ,always tells him it's a wrong password
Remie23-Sep-18 12:58 AM
@Deleted User If he cannot log in to google he needs to contact google not WAM
Because google accounts are not handled by the WAM team
Deleted User23-Sep-18 11:20 AM
Well if he can go into his google play store but not in game ,who should he contact ???
Remie23-Sep-18 11:51 AM
Double check if he linked to correct account to google play games,
If he is using the correct account and he is able to log on with in in other games you should make a bug in #deleted-channel
M28 - M•A•R•I•A (En,Gr,It,Ge)23-Sep-18 03:15 PM
М23 MaRina (Russian)23-Sep-18 03:37 PM
Sh4o23-Sep-18 07:56 PM
M28 - M•A•R•I•A (En,Gr,It,Ge)24-Sep-18 09:46 AM
Valkyrie avatar is given via events, correct?
Do we know which events exactly?
M_ВДВариус (Russian)24-Sep-18 09:47 AM
@Rita Please PM
M28 - M•A•R•I•A (En,Gr,It,Ge)24-Sep-18 04:59 PM
@everyone because I am new if I post in incorrect channels or reports that not supposed to be posted please be patient with me and try to help me to fit to the correct routine. Thank you for the help in advance
Remie24-Sep-18 05:00 PM
1 thing at a time @M28 - M•A•R•I•A (En,Gr,It,Ge)
M28 - M•A•R•I•A (En,Gr,It,Ge)24-Sep-18 05:00 PM
Thank you :))
[K4] __Лакс__ [eng/ru/ua/pl]24-Sep-18 05:02 PM
@M28 - M•A•R•I•A (En,Gr,It,Ge) hello
M28 - M•A•R•I•A (En,Gr,It,Ge)24-Sep-18 05:02 PM
K3 Amamama (Russian)24-Sep-18 06:29 PM
Can’t log the game
No.24-Sep-18 09:46 PM
At the Monster's Lair event,
The first, second, and third place rewards are the same. Is it normal?
DerSucher24-Sep-18 10:23 PM
Deleted User24-Sep-18 10:25 PM
I spent 2 speciality stones on prestige but nothing changed ... still have same number of troops with my hero and this is the second time it happened ...
No.25-Sep-18 01:27 AM
What do I need to prepare to level up the lvl.11 academy to the lvl.12?
Sh4o25-Sep-18 01:27 AM
Hi all, a player is asking again: "Hi, Sh, is it has answered of my question mine promotion first prize 1100 coins change to 900 coins" thanks
I believe @No. I think is altar
No.25-Sep-18 01:32 AM
@Sh4oso..What do I need to prepare to level up the lvl.10 academy to the lvl.11?
Sh4o25-Sep-18 04:18 AM
@No. upgrade the altar and the watch tower
No.25-Sep-18 04:22 AM
Thank you Sh4o.
I will trust you once.
But can not this information be known before trying it out in the game?
Is there anything like a guide manual?
Sh4o25-Sep-18 04:23 AM
No that I know. I tried to find information swell but most of it is in russian
Asking here is the best way to get info
How are things are your server? Everybody still alive? Mine is almost dead
No.25-Sep-18 04:30 AM
Right. . Here and Russian. .
Our server has quite a few people who have yet to open their wallets.
Sh4o25-Sep-18 04:34 AM
Well, try to avoid them. They do enjoy killing a whole alliance by themselves and nothing that can stop them unless other guy spend more.
M_ВДВариус (Russian)25-Sep-18 10:10 AM
@Rita Please PM!
M36- *Tyrael* (French/English)25-Sep-18 08:28 PM
Can someone explain me why an alliance of my server (S97) is about to fight for knockout phase of nook battle when the score phase was supposed to last 7 weeks ?
#Nook battle coming!
The new season Nook Battle will start this week!
This season is divided into the stage of the score and the stage of the knockout. The 64 alliances with the top scores will advance to the knockout stage. After the season, rewards will be awarded in accordance with the rankings.
The adjustments for the new season are:
1. The score phase lasts for 7 weeks and the opening time is 14:00-17:00 GMT-0 per Friday.
2. The knockout phase lasts for 3 weeks and the opening time is 14:00-17:00 GMT-0 per Tuesday and Friday.
3. Alliances that are shortlisted for the knockout phase will receive a special honor logo
You can learn more details in Event center.
For the glory of the alliance, please participate actively to win great rewards.
That's what was in the mail right ?
M36- *Tyrael* (French/English)25-Sep-18 08:49 PM
@Admin@GM please check above
Deleted User25-Sep-18 10:07 PM
S109 ,lots of players have the same problem.
PHANTOМ26-Sep-18 07:13 AM
on our server, one player from the alternative character makes attack spam approximately on players, doesn't give the chance to play quietly, it proceeds the 4th day, creates rally for one hour, on the expiration starts new
what can be done in this situation? what actions will administration undertake? these SPAM of Attack is not given by possibilities calmly to play
Rita26-Sep-18 12:24 PM
@everyone Any servers have problems of entering the game now?
PHANTOМ26-Sep-18 12:25 PM
m33 no problems(edited)
Тюленько26-Sep-18 12:25 PM
S109. No problems
K3 ༒MartinBorman༒ (rus)26-Sep-18 12:25 PM
M5 no problems
M25 /NIKITKA/ (RUSSIAN)26-Sep-18 12:26 PM
М25 no problems
FB PaPaRaZzzi (Russian)26-Sep-18 12:26 PM
[K4] __Лакс__ [eng/ru/ua/pl]26-Sep-18 12:26 PM
M16 no problems
~THOTH~26-Sep-18 12:26 PM
M32 no problem
Rita26-Sep-18 12:26 PM
Or always loading/stuck of game connecting
No.26-Sep-18 12:27 PM
S150 is connected properly
Rita26-Sep-18 12:35 PM
K9 - _*Frost*_ (EN/RU/UA)26-Sep-18 12:39 PM
М22 everything is ok)
m8 WadeWilson (Russian/English)26-Sep-18 12:39 PM
M8 no problems
М38 PlaStik (RU)26-Sep-18 12:51 PM
S108 not problem
Rita26-Sep-18 12:54 PM
@everyone If you find your server has a long time delay. Always loading loading.. Then find me. Because our Server monitoring shows the Network delay.
DerSucher26-Sep-18 12:54 PM
Zhenia Games TV26-Sep-18 12:55 PM
PHANTOМ26-Sep-18 12:55 PM
Rita what about my problem - SPAM
Remie26-Sep-18 12:56 PM
Yes it is slower then normal @Rita
When scrolling trough map is really slow
~Vin4ik~26-Sep-18 12:57 PM
@Rita no problem with loading the game. But there are constant delays on M16
M48 *Пуха*26-Sep-18 12:58 PM
S148 One player noticed this problem.
Rita26-Sep-18 01:01 PM
Is the delay serious?
No.26-Sep-18 01:08 PM
S150 The map screen is slightly slower than usual.
K3 ༒MartinBorman༒ (rus)26-Sep-18 01:10 PM
When you stop game ? @Rita
Remie26-Sep-18 01:12 PM
Map delay is serious on M19
Continious loading icon
K3 ༒MartinBorman༒ (rus)26-Sep-18 01:15 PM
M5 sometimes same problem(edited)
M28 - M•A•R•I•A (En,Gr,It,Ge)26-Sep-18 01:20 PM
@Rita M28 the same problem. But one player only with IOS device said that the delays are normal. So is a server delay or device delay? The rest users have the problem even they have high speed internet connection.(edited)
[Ghost Bear] AmrasLiebe26-Sep-18 01:22 PM
m20 also loading delays.
Όσιρις26-Sep-18 03:14 PM
@Rita now started technological work. Will the player be able to pick up the goods he ordered from the vagrant trader, by smuggling, after the work is completed?(edited)
K12 Manul7226-Sep-18 03:18 PM
Hope you will activate shields...
PHANTOМ26-Sep-18 05:01 PM
new spam the attack and one personally for me, reputable administration take measures
it proceeds each hour, hour rally is simply started
Remie26-Sep-18 06:48 PM
Which channel should I post research bug?(edited)
No.26-Sep-18 06:51 PM
Maybe Other Bug..?
DerSucher26-Sep-18 06:51 PM
Remie26-Sep-18 06:52 PM
Thank you :-)
rAppu26-Sep-18 09:52 PM
If you paid for the purchase the money is gone, and the purchase is not. What to do?
Rita27-Sep-18 04:55 AM
@everyone Is your server still loading or network delay?
M28 - M•A•R•I•A (En,Gr,It,Ge)27-Sep-18 04:56 AM
@Rita M28 works fine
Rita27-Sep-18 04:57 AM
@M28 - M•A•R•I•A (En,Gr,It,Ge) Part of players on your server didn't receive compensastion mail yesterday? How about you?
M28 - M•A•R•I•A (En,Gr,It,Ge)27-Sep-18 04:57 AM
I received normally, but yes many didn't
Rita27-Sep-18 04:59 AM
ok. I send programmer to check
M28 - M•A•R•I•A (En,Gr,It,Ge)27-Sep-18 05:01 AM
@Rita thank you, I appreciate that
M41 Moderonus (Russian)27-Sep-18 05:04 AM
@Rita S118 same, some players didnt recieved compensation
M25 /NIKITKA/ (RUSSIAN)27-Sep-18 05:05 AM
Time interval 10 seconds
Sh4o27-Sep-18 05:09 AM
S137 is fine
Rita27-Sep-18 05:38 AM
@M41 Moderonus (Russian) Nickname
M41 Moderonus (Russian)27-Sep-18 05:48 AM
M36- *Tyrael* (French/English)27-Sep-18 06:39 AM
Looks like a lot of players did not received maintenance compensation on S97
Remie27-Sep-18 03:46 PM
I got above Player question, can someone explain this behaviour?
My guess it is the combination of the skills from barbarian combined with the skills from the yellow skelletons
sofieko27-Sep-18 03:51 PM
@Remie yes barbarian has high physical attack but it’s not only that. research military technologies in the academy and upgrade your skills in the skill tree to become stronger
Remie27-Sep-18 03:55 PM
Can you write that in russian so I can give a clear answer to this player? He didn't think it would make that big difference
sofieko27-Sep-18 04:02 PM
it makes a great difference! the whole point is in it )
Да, у варвара высокая физ атака, но дело не только в этом. Прокачка академки и навыков в башне очень сильно решает. Надо обязательно качать вооружение в академии и башню, чтобы быть сильным и валить врагов (edited)
@Remie here you are
Remie27-Sep-18 04:05 PM
Thank you! @sofieko
M24 Дизирт (Russian)27-Sep-18 08:22 PM
K3 ༒MartinBorman༒ (rus)28-Sep-18 01:22 AM
YelShadday M5 stole the account. is attached to facebook. payment screen equipped. the one who stole the account simply destroys it. how to return a user account? @Rita@GM Saber
on facebook changed password. did not help. a thief can still access account
K3 ༒MartinBorman༒ (rus)28-Sep-18 01:33 AM
the owner asks to block the account for 10 days
Rita28-Sep-18 05:43 AM
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 07:12 AM
That was as a proposal from one of our players in my report. Now he will think what a great moderator I am
M21 InnocentSinner(Rus/English)28-Sep-18 07:19 AM
I like the second avatar, not sure about the first one
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 07:21 AM
I like the first one I will certainly buy it if is available
Ｎσ❹Ň𝕆เ_𝐌𝑜Ⓣι𝓵ᵉ𝐊 ൠ28-Sep-18 07:31 AM
Rita28-Sep-18 07:37 AM
@everyone S1-S150, did you receive a mail about new event introduction?
M19 Бестиял (Russian)28-Sep-18 07:37 AM
M24 Дизирт (Russian)28-Sep-18 07:37 AM
Rita28-Sep-18 07:37 AM
M48 *Пуха*28-Sep-18 07:37 AM
Ｎσ❹Ň𝕆เ_𝐌𝑜Ⓣι𝓵ᵉ𝐊 ൠ28-Sep-18 07:37 AM
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 07:38 AM
M21 InnocentSinner(Rus/English)28-Sep-18 07:39 AM
But most of the players don’t have a scientist to answer the questions for the event
Rita28-Sep-18 07:44 AM
Did they use all the chances of scientist today?
@everyone Can you find the scientist today?
M24 Дизирт (Russian)28-Sep-18 07:46 AM
Many players m24
InVizz28-Sep-18 07:46 AM
M8 many game missing sage questions @Rita(edited)
M19 Бестиял (Russian)28-Sep-18 07:46 AM
m19 yes @Rita
Rita28-Sep-18 07:47 AM
@everyone Did you use up all chances of sage questions today?
M30 Mr_Vendetto(Russian)28-Sep-18 07:47 AM
M21 InnocentSinner(Rus/English)28-Sep-18 07:47 AM
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 07:47 AM
I dont answered any and dont have him
Rita28-Sep-18 07:49 AM
@everyone Give me a nickname and server. We check now. Five players information is ok(edited)
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 07:49 AM
Rita28-Sep-18 07:49 AM
Ok get it
M21 InnocentSinner(Rus/English)28-Sep-18 07:52 AM
M21 a lot of players , almost everyone
M30 Mr_Vendetto(Russian)28-Sep-18 07:58 AM
M 30 Mr_Vendetto,Shift57,Mozik86,СашуляЯ
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 07:58 AM
On twink scientist is back). Reloging main)
M30 Mr_Vendetto(Russian)28-Sep-18 07:59 AM
M10 natiko23 /English/Russian/LV28-Sep-18 07:59 AM
Are you laughing ??? How do I answer 3 questions if I do not have a professor?
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 08:00 AM
heh(. On main he still drinking in tawern)
M30 Mr_Vendetto(Russian)28-Sep-18 08:00 AM
Rita28-Sep-18 08:00 AM
@K9 - _*Frost*_ (EN/RU/UA) The scientist back now?
M10 natiko23 /English/Russian/LV28-Sep-18 08:01 AM
M36- *Tyrael* (French/English)28-Sep-18 08:01 AM
Same here on S97. No scientist
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 08:02 AM
18@Rita 18 and 19 lvls do have him but 28th do not(
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 08:02 AM
I can see him, answer normally but not any feedback from the players yet. So I will come back to you later
M10 natiko23 /English/Russian/LV28-Sep-18 08:02 AM
Rita28-Sep-18 08:02 AM
@everyone If your chances of meeting scientist up to Limited. You will not see him
@everyone Who nerver answer question in past 24 hours and can not see him now. @ Me(edited)
PHANTOМ28-Sep-18 08:03 AM
i see him now
M36- *Tyrael* (French/English)28-Sep-18 08:03 AM
Mmm last time I saw scientist was several weeks ago actually...
M10 natiko23 /English/Russian/LV28-Sep-18 08:03 AM
I didn't him about 2 month...
M36- *Tyrael* (French/English)28-Sep-18 08:03 AM
I did not realize it until now
@M10 natiko23 /English/Russian/LV same
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 08:04 AM
@Rita I dont answered questions in last 24 hours
M30 Mr_Vendetto(Russian)28-Sep-18 08:05 AM
In M30 many players
M10 natiko23 /English/Russian/LV28-Sep-18 08:05 AM
Oh,I didn't see him about 2 month!.
BeZDeLNiK28-Sep-18 08:06 AM
M30. The scientist appeared. I did not answer questions yesterday. @Rita
K12 Manul7228-Sep-18 08:06 AM
Heroes in list are invisible (they are all at field, found and selected one)
K3 ༒MartinBorman༒ (rus)28-Sep-18 08:07 AM
@Rita Лысый16 M5
Rita28-Sep-18 08:07 AM
@K9 - _*Frost*_ (EN/RU/UA) And you siad he came now?
You said above
No.28-Sep-18 08:08 AM
Hota28-Sep-18 08:08 AM
@Rita can't see him for month (was able to see him one or two week after anniversary and now he is gone again)
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 08:08 AM
he appeared on low lvl twink castle, but on main 28 lvl he dont(
M21 InnocentSinner(Rus/English)28-Sep-18 08:08 AM
@Rita I’m talking to the players now, and most of them saw the Scientist ages ago
M25 /NIKITKA/ (RUSSIAN)28-Sep-18 08:10 AM
@Rita heroes are stuck in the castle 2 times
Rita28-Sep-18 08:11 AM
@everyone scientist problem is not bug. We know the reason now. Let me explain
M30 Mr_Vendetto(Russian)28-Sep-18 08:13 AM
@Rita М 30 some problem too
M29 [KOT] (Russian)28-Sep-18 08:13 AM
@K12 Manul72@Rita M29 many people, the same problem as well as didn't load accelerated collection with fields
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 08:13 AM
@Rita I have a player who doesn't have the scientist for 2-3 weeks now. I will post his details under the update-bug directed to you
M10 natiko23 /English/Russian/LV28-Sep-18 08:13 AM
Many players do not work accelerated collection of resources.In our server M10
Hota28-Sep-18 08:22 AM
How are we supposed to do the event if all scientist chance are spent ?
M24 Дизирт (Russian)28-Sep-18 08:26 AM
Same problem like in M29 with accelarations @Rita
K12 Manul7228-Sep-18 08:34 AM
Restarted the game. All heroes I sent to farms 15 minutes ago somehow appeared back it castle (I did nor return anyhow). Now I see 5 fake heroes at fields and 5 real heroes (fake at screenshot).
M21 InnocentSinner(Rus/English)28-Sep-18 08:36 AM
@K12 Manul72 same thing on m21
M32 Redwine(korean)28-Sep-18 08:42 AM
[Ghost Bear] AmrasLiebe28-Sep-18 08:42 AM
same on m20...
M32 Redwine(korean)28-Sep-18 08:42 AM
[Ghost Bear] AmrasLiebe28-Sep-18 08:42 AM
@Rita you said you will explain what the issues is?
oh and btw. there is another bug. my arcangel and my barbarian which were staffed for 25 leadership due to warrior castle skin (but actually only having 24 leadership) have one dismissed slot now...
K5 - Tamos (Ru/Eng)28-Sep-18 08:46 AM
The same problem with the fields on M11.
@Rita please explain about the scientist. A lot of players on M11 don’t have it.
M21 InnocentSinner(Rus/English)28-Sep-18 08:48 AM
She posted the explanation at #gm
M32 Redwine(korean)28-Sep-18 08:48 AM
Every time you update, the bugs are huge. Should it happen every time?
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 08:52 AM
@K5 - Tamos (Ru/Eng) please read Rita announcement at the #GM
[Ghost Bear] AmrasLiebe28-Sep-18 09:01 AM
@Rita the problem is, until the sage master appears we cannot proceed to next stage. so we are stuck and cannot climb.
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 09:01 AM
Looks like players 26+ wont have chance to complete new event) especialy without donations)
@[Ghost Bear] AmrasLiebe by the way you make me lough a loud). Man when you use 25 charisma without proper skin or runes it is called bug using, and you shouldnt appeal for justice when you cant use some bugs I guess))).
Rita28-Sep-18 09:15 AM
Back now. I just ate lunch....
The sage, the developer already knew. And I think there will be a solution for who cannot see sage now
Give them some time(edited)
And let me see other question.. One by one
m8 WadeWilson (Russian/English)28-Sep-18 09:16 AM
M8 same problem for most of the players
[Ghost Bear] AmrasLiebe28-Sep-18 09:17 AM
@K9 - _*Frost*_ (EN/RU/UA) i would not complain at all if that is part of the deal when using warrior castle skin. but till today that was never a topic.
Rita28-Sep-18 09:17 AM
@K12 Manul72 Heroes in list are invisible How many of you have this problem? @everyone
@everyone And wishes event, seems have bug. Do you meet it? @everyone
M25 /NIKITKA/ (RUSSIAN)28-Sep-18 09:19 AM
@Rita 3 different players stuck in this castle
Rita28-Sep-18 09:20 AM
@M25 /NIKITKA/ (RUSSIAN) The cannot send their troops outside the city?
m8 WadeWilson (Russian/English)28-Sep-18 09:21 AM
@Rita wrongly believes in the altar of Ellary. You add fast wishes but in event it calculated as 1. So I used 50 times but in event shows just 31
M29 [KOT] (Russian)28-Sep-18 09:21 AM
@Rita@K12 Manul72 Heroes in list are invisible.
M29 many people
M25 /NIKITKA/ (RUSSIAN)28-Sep-18 09:22 AM
K3 ༒MartinBorman༒ (rus)28-Sep-18 09:22 AM
@Rita a bug in the event wishes is described #update-bug
Rita28-Sep-18 09:26 AM
@M25 /NIKITKA/ (RUSSIAN) Please provide the nickname and server. Otherwise we cannot check the problem
M25 /NIKITKA/ (RUSSIAN)28-Sep-18 09:27 AM
[Ghost Bear] AmrasLiebe28-Sep-18 09:40 AM
@Rita i added a hero stuck issue also in "our" spreadsheet yesterday already. also players report fake hero problems on territories as well.
Rita28-Sep-18 09:41 AM
[Ghost Bear] AmrasLiebe28-Sep-18 09:41 AM
all of a sudden one of our players has two arcangels...
Rita28-Sep-18 09:42 AM
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 09:45 AM
@Rita do I have to report all the nicknames of the users that cannot see the scientist or is going to be fixed massively for all?
Rita28-Sep-18 09:45 AM
All. Don't need.
K3 ༒MartinBorman༒ (rus)28-Sep-18 09:45 AM
@Rita in the book of magic does not work speedup gathering mana is consumed but speedup does not turn on M5 many users
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 09:45 AM
@Rita okay, thank you
M1-DaDonKilluminati(English)28-Sep-18 09:48 AM
Experiencing the same issues with gathering speed up not working in book of magic and the question guy has not been around for weeks
M10 natiko23 /English/Russian/LV28-Sep-18 09:51 AM
Why do some give packages for the event for $ 5, and the other for $ 20 ????
Rita28-Sep-18 09:52 AM
gathering speed up not working in book of magic @everyone All?
M29 [KOT] (Russian)28-Sep-18 09:52 AM
K12 Manul7228-Sep-18 09:52 AM
M25 /NIKITKA/ (RUSSIAN)28-Sep-18 09:52 AM
Όσιρις28-Sep-18 09:55 AM
M31 Advocate (Russian/English)28-Sep-18 09:56 AM
M1-DaDonKilluminati(English)28-Sep-18 09:59 AM
Όσιρις28-Sep-18 10:01 AM
@Rita What if the player is not answered in support within 48 hours? He had a question about restoring login and password, to log in
K3 ༒MartinBorman༒ (rus)28-Sep-18 10:02 AM
@Rita players who play without donate will not be able to pass even the first stage in the new event “stage climber”. to pass it you need to buy a pack for $ 20. why did you not make an event for everyone?
you think this is normal?
M25 /NIKITKA/ (RUSSIAN)28-Sep-18 10:08 AM
@Rita How soon will the heroes be returned? Players do not have protection ..
m8 WadeWilson (Russian/English)28-Sep-18 10:18 AM
@K3 ༒MartinBorman༒ (rus) also there is written “any” but you need to choose just 2 which could be not interested for donators too.
m8 WadeWilson (Russian/English)28-Sep-18 10:26 AM
@Rita why you launch the update without testing? A lot of people complain about stucked heroes, chat doesn’t work, so we will lose near one day of the game, after that you probably solve it and give compensation as 300 gold and 600k resources
And also I’m sure that will be a lot of problem in nook battle
Also other question.. do you really need our reports? Because i dont see any feedback on reports, also no feedback here (just sometimes answering in pm)(edited)
No.28-Sep-18 10:34 AM
What happened the chatting server?
m8 WadeWilson (Russian/English)28-Sep-18 10:35 AM
@No. how i said before, it doesn’t work at all
No.28-Sep-18 10:36 AM
In S150, just now it was
Ｎσ❹Ň𝕆เ_𝐌𝑜Ⓣι𝓵ᵉ𝐊 ൠ28-Sep-18 10:41 AM
М18 same problem
No.28-Sep-18 10:42 AM
If you do not reconnect, the used item does not disappear from the bag and gives an error.
m8 WadeWilson (Russian/English)28-Sep-18 10:42 AM
Everybody knows that we have problems with game but here is no gm, admin or vice-admin.. just one message from Rita)
No.28-Sep-18 10:43 AM
Rita and Xiusen is online
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 10:45 AM
М22 also have problems (game crashes, heroes disappeared after farming, connection problems and etc). Started for a few minutes ago
М17 Next* (Russian)28-Sep-18 10:48 AM
heroes are stuck: rally, trading post, colonization
K12 Manul7228-Sep-18 10:49 AM
M30 Mr_Vendetto(Russian)28-Sep-18 10:50 AM
M30 some problems too
K3 ༒MartinBorman༒ (rus)28-Sep-18 10:52 AM
M5 no chat
M24 Дизирт (Russian)28-Sep-18 10:54 AM
Hero disappear, chat is not workingМ24
No.28-Sep-18 10:56 AM
I sent the collection but it is not displayed.
If I try again, I get the following error.
M48 *Пуха*28-Sep-18 10:56 AM
S148 problems in the game. Heroes stuck after single attack.
Chat is not working either
Remie28-Sep-18 11:13 AM
Chat is not working
M48 *Пуха*28-Sep-18 11:14 AM
S148 players appear and can read other alliances chats.
Rita28-Sep-18 11:18 AM
@everyone New problem.. Are you normal to enter the game? Try restart
Any connect problem?
M30 Mr_Vendetto(Russian)28-Sep-18 11:19 AM
Epidemia28-Sep-18 11:19 AM
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 11:19 AM
Yes, problem with chat server(edited)
Όσιρις28-Sep-18 11:19 AM
@Rita M32 All players
Chat does not work.
m8 WadeWilson (Russian/English)28-Sep-18 11:19 AM
@Rita no on m8. Just that problems which i wrote before
K12 Manul7228-Sep-18 11:20 AM
Restarted. No chat. Incorrect visible area. Heroes stuck.
Rita28-Sep-18 11:20 AM
Yes, chat I see now!
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 11:20 AM
iam without shield so i wont relog because could be zeroed in secs))
M48 *Пуха*28-Sep-18 11:20 AM
Heros disappeared. Many players.
K9 Xiusen (Russian)28-Sep-18 11:21 AM
@everyone Hello. Please take a break of all modes. Many errors to developers are brought.
Now wait five hours and give them time to correct.
All that during this time will be written to you by the players - fix, but then many times to spread the same and do not need.
Now we must wait.
M48 *Пуха*28-Sep-18 11:21 AM
Rita28-Sep-18 11:21 AM
I am contacting with deve now(edited)
K12 Manul7228-Sep-18 11:21 AM
Is it possible to sheild all players now?
M1-DaDonKilluminati(English)28-Sep-18 11:22 AM
Ok. Can enter game fine M1
Rita28-Sep-18 11:27 AM
If you have the new situation, contact us! Many bugs now and I will annoucement in FB group. And every mod plz help to calm down your players. Chat connecting and Hero stuck, programmers are fixing now. @everyone(edited)
m8 WadeWilson (Russian/English)28-Sep-18 11:27 AM
@Rita what will be with nook battle? It will be better to not calculate todays result in the season
Rita28-Sep-18 11:29 AM
nook battle.. not start now. Let's keep following first(edited)
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 11:30 AM
@Rita M28 server has the same situation with chat server. I cannot contact the players to calm them :)))
K12 Manul7228-Sep-18 11:33 AM
@Rita maybe it would be be better close the game for technical work and fix everything calmly.
K3 ༒MartinBorman༒ (rus)28-Sep-18 11:38 AM
already half an hour so (
No.28-Sep-18 11:42 AM
These errors almost always happen anywhere in the world. There are also many large game companies in Korea. There are many users and many games with lots of money. They also make these ridiculous things every time they update. Let's not sue them too much. It can not always be perfect that what people do.
Rita28-Sep-18 11:54 AM
@everyone They finished the update. Now check the chat connetion and hero stuck(edited)
DerSucher28-Sep-18 11:55 AM
I don't want to be rude but stop the everyone @ ... I got 14 messages here
Rita28-Sep-18 11:55 AM
If I have the latest news, I will send in #gm . Guys keep following
No.28-Sep-18 11:56 AM
Chat server and collection status indication Restored.
@M25 /NIKITKA/ (RUSSIAN) Programmers are checking your problem now
@K3 ༒MartinBorman༒ (rus) ok
K3 Amamama (Russian)28-Sep-18 12:26 PM
@Rita I have no idea. He is from other alliance and he was in our ally chat, he couldn’t understand what he was doing in our alliance. I will give you his nickname in 2 min
K3 ༒MartinBorman༒ (rus)28-Sep-18 12:27 PM
M25 /NIKITKA/ (RUSSIAN)28-Sep-18 12:27 PM
@Rita heroes are back
Rita28-Sep-18 12:27 PM
I want to know when he login, he input Login+Password and then login another users account. Or he just restart the game and become another account. Or he use FB/GOOGLE
@K3 ༒MartinBorman༒ (rus) Copy to me thx
[Ghost Bear] AmrasLiebe28-Sep-18 12:28 PM
@Rita then replace sage master with monster kills or resource gathering....
K3 Amamama (Russian)28-Sep-18 12:28 PM
@Rita ok I will find out
K12 Manul7228-Sep-18 12:30 PM
@K3 Amamama (Russian) check please, he logged other account? Or joined wrong alliance chat from his account? About chat there where glitches, some of players from my server appeared in wrong chat for a while, but it seems ok now...(edited)
FB PaPaRaZzzi (Russian)28-Sep-18 12:32 PM
@Ritathe man sent the attack, the two heroes are hanging, the defender shows the attack and time is 00. in the queue of the heroes does not show, but they are not active
Rita28-Sep-18 12:34 PM
@FB PaPaRaZzzi (Russian) Ok. Same problem as@K3 ༒MartinBorman༒ (rus) . Programmers are checking this problem now
K3 Amamama (Russian)28-Sep-18 12:36 PM
@Rita he said that he just logged the game and that’s all. Everything except alliance chat were from his own account, but ally chat were of my alliance lol
Rita28-Sep-18 12:39 PM
@K12 Manul72 How does that player who have the same situation as@K3 Amamama (Russian) mentioned above? Restat the game or re-login or just wait
K12 Manul7228-Sep-18 12:41 PM
Bug with Altar. I used free wished, then opened some red bottles from bagpack. Altar shows free wishes, but gold for attempt was written off(edited)
K3 Amamama (Russian)28-Sep-18 12:44 PM
M_ВДВариус (Russian)28-Sep-18 12:58 PM
@Rita What happened? It is impossible to remove the colony from an ally. the hero leaves and remains in the castle.
M41 Moderonus (Russian)28-Sep-18 12:59 PM
@Rita Just as was above, heroes were stuck while attack. Players Andrezzi and ~PuF~, S118
FB PaPaRaZzzi (Russian)28-Sep-18 01:00 PM
@Rita Vip levels in humans fell to 0
Rita28-Sep-18 01:08 PM
Hm...Anyother have same situation of VIP lvl?
M48 *Пуха*28-Sep-18 01:10 PM
S148. Still problem with the heroes. The player sent heroes to attack a castle, they got stuck and still there.
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 01:13 PM
@Rita yes VIP 0 to us also. I reported the details in update-bug
Rita28-Sep-18 01:28 PM
Ok. @FB PaPaRaZzzi (Russian) That player, VIP to 0, do you have his nickname and server
The player has his account stolen.
5.new nick Mozart
FB PaPaRaZzzi (Russian)28-Sep-18 01:55 PM
M29 [KOT] (Russian)28-Sep-18 02:13 PM
Player: 《БАШКА》. VIP 0
M21 InnocentSinner(Rus/English)28-Sep-18 02:19 PM
@Rita compensation they give looks more like a joke and players are not happy, especially when there are so many bugs . Sorry but that is not just my opinion. But thank to you for doing a great job
Rita28-Sep-18 02:20 PM
That mail is just maintenance compensation as usual...
K3 Amamama (Russian)28-Sep-18 02:20 PM
@Rita also question man disappeared. Players can’t do event
Rita28-Sep-18 02:20 PM
It is for the routine maintenance
I know. I am waiting for their plan to solve this problem
K3 Amamama (Russian)28-Sep-18 02:21 PM
@Rita ok thanks
K12 Manul7228-Sep-18 02:23 PM
@Rita many players report they cant pass trade post task in the event. No score for trading. I dont see this issue in your list...check please...
Rita28-Sep-18 02:26 PM
@K12 Manul72 Ok!
M30 Mr_Vendetto(Russian)28-Sep-18 02:28 PM
@Rita M30 some problems too
M21 InnocentSinner(Rus/English)28-Sep-18 02:37 PM
Rita28-Sep-18 02:39 PM
Already knew. Fixing
M30 Mr_Vendetto(Russian)28-Sep-18 02:42 PM
m8 WadeWilson (Russian/English)28-Sep-18 03:15 PM
@Rita I’m sure that when we will say people that they need to say their login and password, they will say a lot pf bad words to us)
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 03:20 PM
@m8 WadeWilson (Russian/English) it is not easy to obtain such information because people are afraid of safety issues. But again, if it was easy, then we all would have @Rita position :))
m8 WadeWilson (Russian/English)28-Sep-18 03:21 PM
@M28 - M•A•R•I•A (En,Gr,It,Ge) I’m just say that it will be really difficult, because if someone ask my password i will “kick him” as most of us
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 03:22 PM
@m8 WadeWilson (Russian/English) I agreed with you :))
Remie28-Sep-18 03:40 PM
Why must I buy 2 times for real money in random quest?
If I have to do this for every tier I will stop now with this event
Or is it 2 random quests in total event?
M_ВДВариус (Russian)28-Sep-18 03:52 PM
@Rita It is impossible to remove the colony from an ally. the hero leaves and remains in the castle.
M41 Moderonus (Russian)28-Sep-18 03:56 PM
@Remie This is additional quest, its not required to complete a event
Remie28-Sep-18 04:22 PM
K12 Manul7228-Sep-18 04:49 PM
Will Nook battle happen or not? You removed your message from #gm...
sofieko28-Sep-18 04:52 PM
yes please tell if it will be today or tomorrow
Rita28-Sep-18 05:01 PM
M30 Mr_Vendetto(Russian)28-Sep-18 05:02 PM
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 05:12 PM
@everyone if someone needs desperate his troops back after have been stuck from an attack attempt he or she can use a shield. Troops will return back. But if you send them again for attack they will stuck again.
@Rita any update from the devs for the trade post and the stuck heroes? Also we have the colonization issue that they complain and the double charging in packages of the event
M36- *Tyrael* (French/English)28-Sep-18 05:16 PM
1. The whole MON alliance
3. They can not enter nook battle
Rita28-Sep-18 05:18 PM
@M36- *Tyrael* (French/English) How cannot?
M36- *Tyrael* (French/English)28-Sep-18 05:19 PM
I'm asking them
Rita28-Sep-18 05:19 PM
M36- *Tyrael* (French/English)28-Sep-18 05:20 PM
Grey button can not click on it
Rita28-Sep-18 05:23 PM
Did they signed up before?..
M36- *Tyrael* (French/English)28-Sep-18 05:24 PM
The guy who sent me that never miss a nook battle
Rita28-Sep-18 05:26 PM
@M36- *Tyrael* (French/English) Let them leave this interface and see again. Or restart the game
M36- *Tyrael* (French/English)28-Sep-18 05:31 PM
He already tried. No change
Rita28-Sep-18 05:34 PM
@M36- *Tyrael* (French/English) We see there are 2 players in his alliance enter the Nook battle. You can let him try now
M21 InnocentSinner(Rus/English)28-Sep-18 05:42 PM
Player finished all the researchers at Academy last week, now at the event Stage Climber he needs to do the research to get to the next stage. What he is suppose to do ? @Rita
Тюленько28-Sep-18 05:55 PM
Player can not plunder other city - heroes just return back without any attack and report.
Also he can not start rally - game writes that mobilization queue is full, but all heroes are free.
М17 Next* (Russian)28-Sep-18 06:10 PM
@Rita Modniy217 cannot log in a nook battle, signed yesterday
No.28-Sep-18 06:56 PM
(S150 Prezy1) Hi i a problem with hero (stuck in enemy castle) it will be solve today ?
K5 - Tamos (Ru/Eng)28-Sep-18 06:56 PM
I told to all the players that there will no Nook today but there is a Nook today ((((
[K4] __Лакс__ [eng/ru/ua/pl]28-Sep-18 07:17 PM
3) He bought a package (4,99 $), but he did not receive rewards of the pack and did not get a point in the event.
@Rita help pls
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 07:24 PM
@K9 Xiusen (Russian) Cant use any Tp in Nook
K9 Xiusen (Russian)28-Sep-18 07:26 PM
@K9 - _*Frost*_ (EN/RU/UA)#4671 login and pass pls pm me
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 07:27 PM
@K9 Xiusen (Russian) login details at your pm
M32 Redwine(korean)28-Sep-18 07:34 PM
How do those who have already been trained to complete the challenge complete the challenge?
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 07:38 PM
When I try to tp Tp fails and troops returns to castle if I were jumped
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 07:47 PM
Heh( we losing nook and i lose personal rewards because cant do nothing from starting point(. Sad, because iam one of the strongest castle in my ally((edited)
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 07:54 PM
Before I post this to the bug channel, can someone tell me 34k the 50% is 24k? Or my maths are rusted?
Is this correct?
No.28-Sep-18 08:04 PM
tigra28-Sep-18 08:07 PM
No.28-Sep-18 08:07 PM
Normal recovery. . I was surprised.
M41 Moderonus (Russian)28-Sep-18 08:08 PM
@M28 - M•A•R•I•A (En,Gr,It,Ge) that is academy research
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 08:11 PM
Defeat((. And it will count in season... very sad((
I dont know if it will help but it looks like at morning game version was *_11112 and now it is _11111
No.28-Sep-18 08:12 PM
Loading speed is very slow
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 08:13 PM
@No. timed out too(
M2 _Marvel_ (Russian)28-Sep-18 08:17 PM
Can’t log the game
After nook war
Heroes disappeared in nook war. Players couldn’t do anything
M21 InnocentSinner(Rus/English)28-Sep-18 08:18 PM
M21 is down
M2 _Marvel_ (Russian)28-Sep-18 08:19 PM
No.28-Sep-18 08:24 PM
Google play store havs update of WAM
Hota28-Sep-18 08:28 PM
Haven't been to the nook because of the announcement
Please do another one if you change your mind
multiple players missed it because of that
No.28-Sep-18 08:32 PM
After the update in Google, the slow pace recovered normally
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 08:36 PM
@No. thank you, updated manually. But strange that it didnt updated automatically(
Sh4o28-Sep-18 09:09 PM
Hi all, purchase complaints. Do we report them here? According to "read first" says No
No.28-Sep-18 09:17 PM
That's all we can do maybe.
a. b. c
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 09:17 PM
@Sh4o players should contact tech support in game and if they wont answer for a three days then you should write pm to M29 Xiusen (Russian)#7140 with details
No.28-Sep-18 09:22 PM
@K9 - _*Frost*_ (EN/RU/UA)
"If they wont answer for a three days then you should write to M29 Xiusen (Russian) # 7140 with details"
Where can I find this information?
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 09:23 PM
@No. admins told it before.Players should write tech support first and if there were no progress then we should write admin or vice admin.
No.28-Sep-18 09:25 PM
@K9 - _*Frost*_ (EN/RU/UA)
So, when and where did he say?
Why do not we know that information?
@K9 - _*Frost*_ (EN/RU/UA)
Can I find it on discord or facebook?
If so, please let me know its location.
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 09:31 PM
@No. Dunno. @K9 Xiusen (Russian) is it possible to make notice in #read-first or somewhere algorithm of player/moderator actions when payments issue occurs?
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 09:31 PM
@M41 Moderonus (Russian) thank you, I was not sure if it was correct or not.
M24 Дизирт (Russian)28-Sep-18 09:31 PM
Heroes still stuck
No.28-Sep-18 09:35 PM
@K9 - _*Frost*_ (EN/RU/UA)
Ok. Thank you so much.
And that is a good suggestion.
M28 - M•A•R•I•A (En,Gr,It,Ge)28-Sep-18 09:36 PM
@Rita players in M28 they ask if the devs are going to give them any compensation for the Nook battle bugs
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 09:36 PM
@No. you are always welcome). Gladly will help with all my knowledge at any time Iam awake)
No.28-Sep-18 09:38 PM
Is not it obvious?
If there is a problem, always resolve it with compensation.
Remie28-Sep-18 09:40 PM
I had a flawless Nook battle
no bugs at all
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 09:42 PM
@No. not in this game). When War trees were added I was standing at the center of enemy hive and till the end of business day i was zeroed (lost about 15kk of might) because werent warned by devs. I wrote to tech support about compensation or returning me the troops or to return me money that I have spent on game and to block my account but they answered that they sympathize with me and hope that I will continue to play
Then I was nearly close to forbid game at all, but I wasnt able to leave my union and my people without top castle in fight that lasts for more then 8 months(
Remie28-Sep-18 09:49 PM
DEVS are lazy and bad in communication sometimes
My issue from 29-04-2018(edited)
Still not solved, hopefully other player receive better support
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 09:57 PM
@Remie trully saying I dont understand your request too)))
No.28-Sep-18 10:02 PM
trully saying I dont understand your request too)))
Remie28-Sep-18 10:03 PM
Oh that was the first message
But their first response was after 2 weeks, after I explainee everything I had like 2 months silence
Then I got a generic response we've forwarded your request to the correct department (recycle bin)
K9 - _*Frost*_ (EN/RU/UA)28-Sep-18 10:07 PM
Remie28-Sep-18 10:07 PM
But I gave up already
One of my motivations to become a mod
No.28-Sep-18 10:14 PM
Did the game company completely crash? @Remie
K5 - Tamos (Ru/Eng)28-Sep-18 10:16 PM
M11. Alex5ый. 30 lvl. The player couldn’t complete the Stage Climber event because his Academy is full-researched. What shall he do to complete?
M11. Awful. 30 lvl. The player bought some speed ups in the blackmarket from the Merchant. But when it was time to get it this morning there were a lot of bugs in the game and he couldn’t take his speed ups from the blackmarket in time and lost it. Is it possible to check it and to give the player his speed ups or the gold he spent?
No.28-Sep-18 10:23 PM
These small rewards are ants on the elephant claws to the full-researched men.
Zhenia Games TV28-Sep-18 11:12 PM
1) 6aIIIuk lvl25
4)Didn't get a pack for $ 4.99(edited)
K9 - _*Frost*_ (EN/RU/UA)29-Sep-18 12:55 AM
@K9 Xiusen (Russian) and @Rita top donators of M22 leaving the game because of suspicious behavior of one player named (rasul - exact nickname cant be copied on pc, but it will be on screenshots below) on our server and because of inactivity of the developers that probably sponsoring him, because its impossible to promote from SVIP4 to SVIP5 in about a month, recover from dead for more then 10+kk of might each week during week and more then 20+kk on weekend fights for capital and solo defend against about ten 30ty castles since the 27th and 41 servers were merged, and to attack only on speedups to both sides for about of 8-10 months, besides he being alredy once banned at the past, and his teammates flaunted in the past that nowadays its too easy to hack the portable games. I dont know did they hacked WAM or not but they have stack of 5-6 people that plays together in different games for about of six years and they have suspicious behavior.
Now situation is next: two players nearly to abandon (in few days) or already abandoned the game - Nimar and Matrim (the few from top donators of server) their accs will be probably under control of Vraff which will likely abandon the game in nearest future because most his friends will or already abandoned the game and because its not so easy to control 3 top castles in 24/7 war state against player with unlimited recources, gold and speedups, Nadie already abandoned the game for sure, vebster88 is close to abandon. I thought that i have time to get through tech support wall to devs for deep check but looks like Iam late and M22 probably will be dead server in short terms if nothing will be done. I dont know but I guess its my desperate cry for help if anything is able to save M22 and its not late =(.
Descriptions to screenshots and markers:
red - rasul
green - players that abandoned or nearly to abandon the game in few days
yellow - probably will abandon in short terms if green players will abandon for sure
M28 - M•A•R•I•A (En,Gr,It,Ge)29-Sep-18 03:58 AM
@Rita people are asking what is going to happen with the assault campaign and the assault step of the event if they cannot attack? Most of them woke up in the middle of the night for the campaign expecting that the problem with the heroes would have been fixed
M1-DaDonKilluminati(English)29-Sep-18 06:32 AM
You cannot attack without losing a hero!
M36- *Tyrael* (French/English)29-Sep-18 07:17 AM
More and more players are getting upset on S97 due to an increasing number of heroe stuck in mines/castles/fields and a majority of them that can not pass stage 1 of the new event due to no scientist for questions. Developpers really need to do something. Game experience is getting really unpleasant
K9 Xiusen (Russian)29-Sep-18 07:50 AM
@K9 - _*Frost*_ (EN/RU/UA) Can you copy the nickname of the player through the phone?
Rita29-Sep-18 10:30 AM
------------------------------------------------------------------ Debug progress ------------------------------------------------------------------
1. Cannot get scores in Trading station: Solved.
2. Hero stuck during marching (monster, collecting, siege): Some were solved, others are still fixing now.
3. VIP level declined: Checking now.
4. Score mistake and rewards of Nook battle: Fixed. We will send a compensation mail later.
5. Cross-server arena score mistake:Fixing now.
6. Sage (The question NPC): We will have a new update later, then he will there waiting for you.
We will send a compensation mail for you after all the problem fixed! (edited)
K9 - _*Frost*_ (EN/RU/UA)29-Sep-18 12:12 PM
@K9 Xiusen (Russian) rαsυι
catzill29-Sep-18 12:39 PM
Maybe Stage Climber event should be just disabled? Players are wasting items, time, money, almost all tasks are not working. @Rita
catzill29-Sep-18 12:51 PM
Players stuck on the 1st stage since there is no scientist for questions
Remie29-Sep-18 01:22 PM
I got multiple lag complaint in server M19, items not showing on map, stuck heroes that can't move anymore but after a certain time they can.
All seems lag related
I also notice slow loading of the map
Rita29-Sep-18 01:28 PM
Ok. Keep following. If other servers have same proble - log, contact us
Wild Hunting will come tomorrow^^ I know most of you like this event(edited)
M28 - M•A•R•I•A (En,Gr,It,Ge)29-Sep-18 01:52 PM
@Rita We will have extension of the event Stage Climber time? Because people will not be able to complete all the tiers because of those errors. Some are still in tier one because of scientist for example
M_ВДВариус (Russian)29-Sep-18 02:02 PM
@Rita Please PM(edited)
DerSucher29-Sep-18 02:03 PM
@Rita my castle teleported without reason. I wasn't online for 5 days.
M1-DaDonKilluminati(English)29-Sep-18 03:22 PM
What do I say to all the Lords with no question guy? While others pass the tier stages fine and they are upset they cannot attempt to pass the first stage
K9 - _*Frost*_ (EN/RU/UA)29-Sep-18 03:22 PM
Next information could be handy for @everyone who have many complains on stuck heroes.
More then 5 players on M22 solved it by rejoining their union. Try it on your server maybe it could help some of your players too).
K9 Xiusen (Russian)29-Sep-18 03:36 PM
@М23 MaRina (Russian)
K9 - _*Frost*_ (EN/RU/UA)29-Sep-18 03:43 PM
@K9 Xiusen (Russian) and @Rita I do my best trying to notice you as little as possible and only in urgent or important cases. And guess its wright time and place for my next suggestion.
Considering the current situation, I think it would be very useful to allow moderators to do a mass mailing to its server players. If there will be needed to do a poll or inform everyone about something urgent. Mods letters could go to default letter section in players mailboxes.
M21 InnocentSinner(Rus/English)29-Sep-18 04:36 PM
Just like I said before, compensation from the developers is just a joke. People quit the game everyday because of massive bugs. Because of the bugs people loose resources, gold and money. What they get in return: 200k of wood and food. @Rita(edited)
K12 Manul7229-Sep-18 04:42 PM
Its impossible to upgrade units in void gate.
M36- *Tyrael* (French/English)29-Sep-18 07:02 PM
@Rita Just woke up. I got several message from players telling me that their stuck heroes came back and they can now have questions from scientist. Well done ! The complaints, are decreasing and players are happy ! I also think that wild hunting event which is really appreciated by players will be a good thing. Thanks(edited)
К7 Ментон (Rus/Eng)29-Sep-18 09:09 PM
When it comes to the exploration of the castle or attack, not a lit torch. No warning.
M28 - M•A•R•I•A (En,Gr,It,Ge)29-Sep-18 09:28 PM
Also in M28 the above happened but you logout and login again and after everything works fine
Hey guys, as I already have reset my book of magic a couple of times and caught myself in making tally sheets to get the best out of what I have, I thought it could be smart to prepare a small spread...
M36- *Tyrael* (French/English)30-Sep-18 04:22 AM
Price of the items in wild hunting shop increased. Max heroes that can be sent limited to 2...
Rita30-Sep-18 05:01 AM
@M21 InnocentSinner(Rus/English) That compensation mail is just for Nook battle
Nort for this update(edited)
@PHANTOМ Hi, can you find the turtle and kill it?
PHANTOМ30-Sep-18 08:24 AM
yes i kill some turtle
K9 Xiusen (Russian)30-Sep-18 09:33 AM
It is required to do a poll on your server and find everyone who has a decline VIP and Lord Nobility, after the update.
Send me PM a list of players: Game name and server.
M1-DaDonKilluminati(English)30-Sep-18 09:47 AM
Done! When are we getting word block? I am tired of a troll on my server impending my game and moderator work daily.
I don't talk on world chat because this is generally what I will get in response from this player. He is a menace to the game environment, he personally messages people crude, racist, pedophilia material
On a daily basis
M10 natiko23 /English/Russian/LV30-Sep-18 09:51 AM
Increase the limit of turtles 6-8 levels, please!
Remie30-Sep-18 11:01 AM
@M1-DaDonKilluminati(English) Report him in your report for.violation
Make screenshots everytime he does this
M19 Бестиял (Russian)30-Sep-18 11:34 AM
@M21 InnocentSinner(Rus/English) это задание не одноразовое
@M21 InnocentSinner(Rus/English) выполнив его получаешь задание в счетчик получаешь награду и его снова можно выполнить и получить все еще раз
Remie30-Sep-18 11:37 AM
Just did a poll in global chat, hopefully nobody has this problem
But if they have I will let it get solved
M21 InnocentSinner(Rus/English)30-Sep-18 11:38 AM
@M19 Бестиял (Russian) на первом этапе он купил пак (впервые) и он не засчитался в ивент.(edited)
M1-DaDonKilluminati(English)30-Sep-18 12:00 PM
Thanks, will do
I have quite a few screenshots.
M28 - M•A•R•I•A (En,Gr,It,Ge)30-Sep-18 12:27 PM
@M1-DaDonKilluminati(English) send them to @K9 Xiusen (Russian) he will help you with this
One question for anyone that knows please. I bought a monthly package but I didn't get a vault chest to donate to my alliance. Is this correct or a bug?
Because I was not paying attention the previous times
M28 - M•A•R•I•A (En,Gr,It,Ge)30-Sep-18 02:31 PM
Nice job guys! Cool avatars!
No.30-Sep-18 03:09 PM
One user of the S150 has notified two nicknames that the cheat is suspicious.
He wants to see if there is any solid evidence and take reasonable steps.
Reported by: S150 러시아테러범 lv.12
Suspicious user nickname
Келх2 : The growth rate is instantaneously too fast
一剑止血 : At any moment, resources increase exponentially