WAM Moderators - general

DerSucher 10-Sep-18 03:11 PM

Im currious about if this will work better now

@Rita what are the tasks and requierments for Admin?

Rita 10-Sep-18 03:14 PM

Yea. Now I will simplify work of mods.

In the past, it is a little bit confused XD

DerSucher 10-Sep-18 03:14 PM

I mean more about the "collaboration" between WaM and the Mods

М28 Перданул (Russian\English) 10-Sep-18 03:15 PM

Can you do chanel pls

when we can talk in Russian

We talk to much in them in last version

sofieko 10-Sep-18 03:16 PM

too much ) that’s quite right xD

Rita 10-Sep-18 03:17 PM

In the future, we will try to more handle bugs more targeted and more efficient. The other point is, we make a "collaboration". I will pass more users' ideas to developers to seek for realize in game. And give you all feedback in time.

K3 ༒MartinBorman༒ (rus) 10-Sep-18 03:17 PM

Can you return the chat in Russian? since many other questions on the game can be explained by other moderators. so as not to distract you from more important problems

М28 Перданул (Russian\English) 10-Sep-18 03:17 PM

@Rita pls return chan in Russian

sofieko 10-Sep-18 03:19 PM

Rita, it looks and sounds great! very promising ) thanks!

M19 Бестиял (Russian) 10-Sep-18 03:19 PM

what will happen to the problems that we wrote earlier? they will need to be duplicated? type of problem did not receive the purchased packaging

sofieko 10-Sep-18 03:20 PM

should we pick the best suggestions from the past in our next reports so you could re-consider them?

Rita 10-Sep-18 03:20 PM

How many mods want to recover RU channel? @everyone Let me know (edited)

16

@sofieko Actuallt I read all of your reports before and send them to deve

IvaN 10-Sep-18 03:21 PM

he was very alive

Rita 10-Sep-18 03:21 PM

We selected some

AMОN 10-Sep-18 03:21 PM

I want

DerSucher 10-Sep-18 03:21 PM

@Rita 1. Still, tasks and requierments for Admin? 2. If we report a bug in a Channel. Should we still write it down in the Report otherwhise there is nothing to write in the report

K2 Światosław (RUS) 10-Sep-18 03:22 PM

everyone who speaks Russian, would like to see this chat)

8

Rita 10-Sep-18 03:23 PM

Weekly report just send SUGGESTION+COMPLAINS+VIOLATION

3

Zhenia Games TV 10-Sep-18 03:24 PM

RU chat was useful

sofieko 10-Sep-18 03:24 PM

@Rita I suppose then we’ll need an “other-bugs” channel badly )

Epidemia 10-Sep-18 03:25 PM

@Rita Rita, where the Russian flood?!

now the chaos will begin))

2

Rita 10-Sep-18 03:26 PM

In my heart

Okay, now I build an area for you. And if any mods need another language channel, contact us! @everyone We respect all language XD

9

Epidemia 10-Sep-18 03:26 PM

️

[K4] __Лакс__ [eng/ru/ua/pl] 10-Sep-18 03:26 PM

@Rita ty, Rita

DerSucher 10-Sep-18 03:26 PM

@Admin asks and requierments for Admin application?

sofieko 10-Sep-18 03:27 PM

@Rita so can we submit the last report with bugs this week that contains bugs from last several days? and new form without bugs starting from the next week

Rita 10-Sep-18 03:29 PM

Please make sure those bugs are still alive or be solved. Then send them into different channel. It will be easier for us to deal with it

M31 茗门傲龙 10-Sep-18 03:30 PM

这个，那个，虽然就我们俩个中国人，但我觉得中文也应该开个chat

sofieko 10-Sep-18 03:30 PM

Okay, thanks!

Rita 10-Sep-18 03:30 PM

As for the other types of bug, if it is emergency, find Admin. If it is not emergency, send in game support.

@M31 茗门傲龙

M31 茗门傲龙 10-Sep-18 03:31 PM

干啥

你一个，我一个，多好

catzill 10-Sep-18 03:31 PM

对, 你们有很多中国人

[K4] __Лакс__ [eng/ru/ua/pl] 10-Sep-18 03:32 PM

@Admin Yeah. I'm wondering what to do in this work. If it possible, give more details.

Rita 10-Sep-18 03:32 PM

哈哈

[K4] __Лакс__ [eng/ru/ua/pl] 10-Sep-18 03:33 PM

@Rita How many languages do you know?

Rita 10-Sep-18 03:34 PM

If I have Google, I know every language around the world.

1

rAppu 10-Sep-18 03:34 PM

+1 for Russian Chanel

catzill 10-Sep-18 03:35 PM

@Rita 中国没有goggle

(edited)

Όσιρις 10-Sep-18 03:35 PM

@Rita Google translate +++

Ｎσ❹Ň𝕆เ_𝐌𝑜Ⓣι𝓵ᵉ𝐊 ൠ 10-Sep-18 03:35 PM

Google of the guru to all)

sofieko 10-Sep-18 03:36 PM

Get a ~~room~~ chinese chat ) (edited)

M31 茗门傲龙 10-Sep-18 03:36 PM

哈？@catzill

你这位置好特别，RU/EN/CN

catzill 10-Sep-18 03:37 PM

@M31 茗门傲龙但有Baidu

M31 茗门傲龙 10-Sep-18 03:37 PM

你也在中国？

@catzill

FB PaPaRaZzzi (Russian) 10-Sep-18 03:40 PM

@admin I'm interested in this vacancy, in the game constantly

catzill 10-Sep-18 03:41 PM

@M31 茗门傲龙不是, 我学习中文在青岛海岸大学, 两年前

@M31 茗门傲龙我的中文不太好 )))

M31 茗门傲龙 10-Sep-18 03:44 PM

@catzill 我除了中文，其他语言都不好。我是靠颜值，贿赂了yumi小姐姐才让我加入MOD团队的

“泰坦”已经不止一次想要赶跑我了

catzill 10-Sep-18 03:48 PM

@M31 茗门傲龙 Yumi不在了

你可以问我是否有问题

DerSucher 10-Sep-18 03:50 PM

@Rita #deleted-channel like layout bugs or translation?

Rita 10-Sep-18 03:52 PM

All can

DerSucher 10-Sep-18 03:52 PM

@Rita# what about old suggestions?

Rita 10-Sep-18 03:53 PM

I update some news in #gm Hope you like it) (edited)

3

DerSucher 10-Sep-18 03:53 PM

I mean like, the reports 2-7 weeks ago

Rita 10-Sep-18 03:54 PM

If still exist, send in related type

DerSucher 10-Sep-18 03:54 PM

the suggestions?=

Rita 10-Sep-18 03:56 PM

Weekly Report

DerSucher 10-Sep-18 03:57 PM

ok

is there again a limit?

Rita 10-Sep-18 03:57 PM

@M31 茗门傲龙我在

M31 茗门傲龙 10-Sep-18 03:57 PM

@Rita 你是小姐姐还是小哥哥

还是改了个名字¥.¥

Rita 10-Sep-18 03:58 PM

M31 茗门傲龙 10-Sep-18 03:58 PM

口怕

据说泰坦给办公室那个人跪下，可以撤销我的mod，这是真的吗？@Rita

他老拿这个威胁我

Rita 10-Sep-18 04:05 PM

哈哈哈

M31 茗门傲龙 10-Sep-18 04:21 PM

真的假的

DerSucher 10-Sep-18 06:04 PM

@here do you need a specific level for fishing?

[Ghost Bear] AmrasLiebe 10-Sep-18 07:29 PM

level 12 it is @DerSucher

DerSucher 10-Sep-18 07:34 PM

i knwo thanks

Sh4o 10-Sep-18 08:24 PM

Hi all, is this our free talk space now?

So, I have a player asking if I got an answer from his purchase issue

Now I know that this is an in-game help&support issue. Can I answer that? I will direct him to go there and send a report

Remie 10-Sep-18 08:48 PM

@Admin I would like to apply.

DerSucher 10-Sep-18 08:53 PM

I want to get more information about it

but still no aweser so... @Admin I apply as well even we dont know what to do or requierments

Deleted User 10-Sep-18 09:04 PM

@Admin i would like to apply.

DerSucher 10-Sep-18 09:07 PM

@K9 Xiusen (Russian) could you provide more information about Admin tasks and requirements?

Όσιρις 10-Sep-18 09:15 PM

@Admin I would like to know what is needed for this) if there is a possibility, I would try myself.

BrancoDev 10-Sep-18 10:06 PM

@GM any new server merging news?

DerSucher 10-Sep-18 10:06 PM

why you always ask xD

BrancoDev 10-Sep-18 10:11 PM

because the people in my server ask

DerSucher 10-Sep-18 10:56 PM

@meow you are here?

meow 10-Sep-18 11:02 PM

@DerSucher yes

meow 10-Sep-18 11:13 PM

@DerSucherDid you want something?

K3 ༒MartinBorman༒ (rus) 10-Sep-18 11:29 PM

for a long time we m5 and not s50. Correct this in the support @Rita

Rita 11-Sep-18 05:45 AM

@K3 ༒MartinBorman༒ (rus) It is your server before merged

K3 ༒MartinBorman༒ (rus) 11-Sep-18 08:11 AM

@Rita yes

Rita 11-Sep-18 11:46 AM

M30 @BeZDeLNiK @M30 Mr_Vendetto(Russian)

Do you know Игнитрон on your server

M30 Mr_Vendetto(Russian) 11-Sep-18 11:48 AM

@Rita yes

Rita 11-Sep-18 11:51 AM

@M30 Mr_Vendetto(Russian) Is he powerful?

K9 - _*Frost*_ (EN/RU/UA) 11-Sep-18 11:51 AM

@Rita More then week ago I have reported game breaking bug (about opened map as at assault event, but on business week) in daily reports, but it still unsolved and there no feedback when it will be solved. Numerous people reported about this bug and a lot of were zeroed and forbid to play because of it. I hope it will be solved in short terms and we will stop loosing people because of that. Thank you.

M30 Mr_Vendetto(Russian) 11-Sep-18 11:55 AM

@Rita 23 lvl

Rita 11-Sep-18 11:58 AM

@K9 - _*Frost*_ (EN/RU/UA) Hi, what's the problem

Not understand

BeZDeLNiK 11-Sep-18 11:59 AM

Eyes

Remie 11-Sep-18 12:00 PM

@Rita @K9 - _*Frost*_ (EN/RU/UA) Fog of War missing during weektime

That is what he tries to explain

Rita 11-Sep-18 12:03 PM

Any screenshot? @BeZDeLNiK Only in your server?

M1-DaDonKilluminati(English) 11-Sep-18 12:07 PM

And yes I have the fog missing and it has been going on and off. (edited)

K9 - _*Frost*_ (EN/RU/UA) 11-Sep-18 12:07 PM

Iam saying only that numerous people (including me) have fog free map even now

M1-DaDonKilluminati(English) 11-Sep-18 12:10 PM

As you can see my distance is very far, I did not remove mist (edited)

K9 - _*Frost*_ (EN/RU/UA) 11-Sep-18 12:13 PM

Got some shots

By the way on last screen player that suspected in cheating and he caused more then 50 people to forbid game(

M_ВДВариус (Russian) 11-Sep-18 12:18 PM

@Rita please PM

Rita 11-Sep-18 12:23 PM

Ok, M1 and M22

I will submit it

M1-DaDonKilluminati(English) 11-Sep-18 12:56 PM

Thanks

M1-DaDonKilluminati(English) 11-Sep-18 01:45 PM

@Rita My friends mist is on for his account,(Kratos -M1) but my mist is off. If this helps (edited)

Currently I also have a grass patch as a hero

Currently I also have a grass patch where my hero is, works fine when you move

sofieko 11-Sep-18 04:42 PM

Can pls somebody advice when do M and L fishing packages appear? Some players have only s packs with progressive price, they buy $5 and $10 packs but M packs don’t appear. And other players had M and L packages right from the start of the event. So what’s the trick? How to obtain fishing supplies and not only baits from s packages?

M36- *Tyrael* (French/English) 11-Sep-18 07:57 PM

@sofieko mmm that seems weird. To the best of my knowledge, the cheapest fishing package is 20 $ and gives you 4 small fishing packs and 4 medium (or 4 medium and 4 large, don't remember) (edited)

sofieko 11-Sep-18 08:06 PM

We have s packs for $5 which you need to buy several times, then go s packs for $10 which you need to buy 3 times and only after that 6s+6m packs appear for $30 (edited)

M36- *Tyrael* (French/English) 11-Sep-18 08:08 PM

Interesting. In here first one is 20 $, if you buy it ut directly goes to 50 $ then 100 $ (you can buy this one 3 times)

@Rita Is this different depending on the server ? (See above) (edited)

sofieko 11-Sep-18 09:05 PM

@Rita is there any info on when the rest part of the mod reward will come? i received only 1k gold by mistake as you've written earlier

[Ghost Bear] AmrasLiebe 12-Sep-18 12:23 AM

on our server the fishing packs come with 19, then 49 and finally 99 dollars per pack.

sofieko 12-Sep-18 12:34 AM

then something is terribly wrong with M26

some of us have only $5 packs and some have all the variety (edited)

M36- *Tyrael* (French/English) 12-Sep-18 12:44 AM

@[Ghost Bear] AmrasLiebe Same here so I guess there is indeed something wrong with M26

M24 Дизирт (Russian) 12-Sep-18 01:12 AM

I think players that never donate have cheaper packs at the start

sofieko 12-Sep-18 01:14 AM

some of those who donate also have only $5

M1-DaDonKilluminati(English) 12-Sep-18 01:20 AM

They are cheaper packages designed for lower levels, I think they are available depending on your level. But it definitely has a problem

sofieko 12-Sep-18 01:24 AM

no, it's definitely not connected with the level ) or is 26 city hall low? xD

M1-DaDonKilluminati(English) 12-Sep-18 05:05 AM

I meant lower levels in general, not low levels. So everything below level 29, I think

I have only seen those packages like once in my account, they now never appear

Rita 12-Sep-18 06:17 AM

@sofieko About rewards. PM me

@M36- *Tyrael* (French/English) @sofieko Yea as I know, some packages are different

M36- *Tyrael* (French/English) 12-Sep-18 06:40 AM

Ok. Thanks for your answer

M19 Бестиял (Russian) 12-Sep-18 07:39 AM

@Rita Dear GM, many players are interested in all servers, when there are monsters of a higher level, write us the conditions for the appearance of monsters 20+ 30+ 40+, what would we say to the players.

Rita 12-Sep-18 09:28 AM

@M19 Бестиял (Russian) It depends on the players level in your server

More high level player in your server, more high level monster

M19 Бестиял (Russian) 12-Sep-18 09:31 AM

can be more accurate? how many should be and what castle to open these levels of monsters?

K3 ༒MartinBorman༒ (rus) 12-Sep-18 10:24 AM

@Rita when you add the update to app store?

Rita 12-Sep-18 10:29 AM

Still waiting for review. It should be tomorrow

K3 ༒MartinBorman༒ (rus) 12-Sep-18 10:34 AM

very good function. Thank you

Deleted User 12-Sep-18 11:06 AM

There is 2 notifications on my alliance but when i go in there is only one ... i restarted the game but it's still there. Anyone knows what it is ?

I talked to my guys from alliance and everyone has the same problem.

Тюленько 12-Sep-18 11:50 AM

@Deleted User Check alliance skill tree. Maybe it can be upgraded.

Deleted User 12-Sep-18 01:03 PM

Yup ... it's skill tree ... Thanks

DerSucher 12-Sep-18 01:05 PM

@meow you still need me for the fields?

meow 12-Sep-18 01:06 PM

@DerSucherLet's talk in the game)

DerSucher 12-Sep-18 01:08 PM

just write me on my main or slullia

DerSucher 12-Sep-18 01:16 PM

@meow still waiting :3

DerSucher 12-Sep-18 02:09 PM

@meow still

meow 12-Sep-18 02:10 PM

@DerSucher Sorry, I `m busy now)

DerSucher 12-Sep-18 02:10 PM

ok

then just @ me here as soon you got time, im online the whole day

K3 Amamama (Russian) 12-Sep-18 02:28 PM

Player Angel007 bought this morning two donate packs. But she still didn’t get them

BrancoDev 12-Sep-18 03:08 PM

@Rita any new server merging news?

sofieko 12-Sep-18 06:05 PM

@Rita # of skill tree levels has been raised. are there any plans for raising maximum level of the skills or add new ones?

Remie 12-Sep-18 08:27 PM

Are the gold fishingrods worth their money?

M36- *Tyrael* (French/English) 12-Sep-18 08:34 PM

@Remie I think it is if you take it at the very beginning of the event and buy some packs to get pearl + balsam

With these 3 items combined you get a fish with almost every bait

Deleted User 12-Sep-18 10:09 PM

Can someone explain this to me ... in one monster lair i won ,and on the other ,i lost

DerSucher 12-Sep-18 10:18 PM

look at the battle

you lost 1 round

and didnt got 50%

M32 Redwine(korean) 13-Sep-18 05:59 AM

The M32 server quests were not reset today. It is not working properly. Please check.

K12 Manul72 13-Sep-18 07:13 AM

M27 same. Daily quests not reset (edited)

М31 Zed (German) 13-Sep-18 08:07 AM

Same problem M31

Rita 13-Sep-18 09:16 AM

---Failed to click "Quick Collect" button. ---There is a red dot in the Alliance icon, but nothing in it. ---Daily request didn't refresh.

We already knew such issues and dealing now^^

P.S. (1) APP store pubuished new version (2) Today I am busy and cannot check all of you message. If have problem, plz contact vice admin and admin first. I will see later maybe. Hope you can understand

Όσιρις 13-Sep-18 11:12 AM

@Rita look # game-connecting-bug. There is a serious mistake.

K9 - _*Frost*_ (EN/RU/UA) 13-Sep-18 07:27 PM

Where did payment issues must be written?

K9 - _*Frost*_ (EN/RU/UA) 13-Sep-18 07:37 PM

@K2 Światosław (RUS) Payment issue. Player bought two packs but got 1. Below order that he didnt recieved. M22 Rinrut, 27lvl

K9 Xiusen (Russian) 13-Sep-18 07:49 PM

@everyone Did you forget about the reports? Very few sent. Wake up

AND READ #read-first #weekly-report

many wrong reports!

M48 *Пуха* 13-Sep-18 07:50 PM

On it’s way...)))

K3 Amamama (Russian) 13-Sep-18 08:05 PM

@K9 Xiusen (Russian) done)

K9 Xiusen (Russian) 13-Sep-18 08:06 PM

@K3 Amamama (Russian) not accept

not done

K3 Amamama (Russian) 13-Sep-18 08:07 PM

@K9 Xiusen (Russian) without bugs at all?

K9 Xiusen (Russian) 13-Sep-18 08:08 PM

yes - without bugs

without bugs at all? - Чисто русское выражение написанное английскими словами

@K3 Amamama (Russian)

K3 Amamama (Russian) 13-Sep-18 08:09 PM

AMОN 13-Sep-18 08:10 PM

Google Translate

1

I also use it

K3 Amamama (Russian) 13-Sep-18 08:12 PM

Не, я сама так возмущаюсь)) без гугла

@AMОN

AMОN 13-Sep-18 08:13 PM

)))

K3 ༒MartinBorman༒ (rus) 13-Sep-18 08:41 PM

Ни кто не читал что рита писала )))

Костя я отчет отправил. Наругай и меня если накосячил ))

meow 13-Sep-18 09:57 PM

Там новый файл для отчётов же

Костя и меня наругай))) @K9 Xiusen (Russian)

M1-DaDonKilluminati(English) 14-Sep-18 01:25 AM

@K9 Xiusen (Russian) I sent mine, I thought you removed it or something

bugs are in the complaint section

DerSucher 14-Sep-18 02:17 AM

@K9 Xiusen (Russian) you will get mine tomorrow. I'm sorry but I worked 42h hours the last 3 days and have to get up again in 5 hours

М31 Zed (German) 14-Sep-18 06:35 AM

@Rita Name: ¥Zed¥ Server: M31 lvl 30 Didnt became the package

Remie 14-Sep-18 11:16 AM

@K9 Xiusen (Russian) Do I need to resend report in correct format or did you just skip the BUG tab?

I also reported complaints and suggestions and don't want them to get lost

K9 Xiusen (Russian) 14-Sep-18 11:18 AM

@Remie You have to be careful. You have 10 minutes to download a new file and remake.

Remie 14-Sep-18 11:19 AM

So you rejected entire file?

K9 Xiusen (Russian) 14-Sep-18 11:21 AM

All file

Remie 14-Sep-18 11:23 AM

Resend my file to [email protected]

You can see it there

K3 Amamama (Russian) 14-Sep-18 12:46 PM

Player Angel007 M5 bought a 49$ package at the last day of fishing event. But she still didn’t get it. And also small package 4,99$ with golden keys

K3 ༒MartinBorman༒ (rus) 14-Sep-18 01:31 PM

@K3 Amamama (Russian) пиши в саппорт))) мне там помогли.

Remie 14-Sep-18 01:55 PM

@BrancoDev Finally your server merge is about to happen

BrancoDev 14-Sep-18 01:55 PM

Haha yes

Remie 14-Sep-18 01:55 PM

So you don't have to ask the same question over and over again

BrancoDev 14-Sep-18 02:49 PM

Yup finally

K3 Amamama (Russian) 14-Sep-18 02:54 PM

There is red notification in alliance menu. But no reason to have it. M5 Alliance DHX

M30 Mr_Vendetto(Russian) 14-Sep-18 02:55 PM

M30 some problems too

K3 Amamama (Russian) 14-Sep-18 02:55 PM

K5 - Tamos (Ru/Eng) 14-Sep-18 09:52 PM

What chat should I write such a problem to? The player 6 lvl couldn’t teleport to another server.

K5 - Tamos (Ru/Eng) 14-Sep-18 10:01 PM

M23 вихрище 6 lvl. The player wants to move to the M11 server. He tried to use the cross-server teleport but nothing happened. Now he doesn’t have the teleport. How could he go to M11 server? Could you move him manually?

M2 _Marvel_ (Russian) 14-Sep-18 10:50 PM

Player JIUC 30 lvl m2 During nook battle player couldn’t make teleport, even for gold. Check it please

K5 - Tamos (Ru/Eng) 14-Sep-18 11:03 PM

M11 Alex5й 30 lvl. The player has bought a package but didn’t receive anything.

Sh4o 14-Sep-18 11:22 PM

S137 Blacklemusan Player bought a package but he didn't receive it. Thanks

BrancoDev 15-Sep-18 12:37 PM

@GM when will the message be sent about the merge in the servers?

Deleted User 15-Sep-18 12:49 PM

not giving points

M41 Moderonus (Russian) 15-Sep-18 01:29 PM

@Deleted User You have to get stones, not spend

Deleted User 15-Sep-18 02:04 PM

Well ,they could write like that then

K9 - _*Frost*_ (EN/RU/UA) 15-Sep-18 02:48 PM

@Rita I suggest to make one more chat for GM’s feedback about solved player issues with noting moder that posted a problem. Because player asks to notice him when his query about compensation of 700 gold will be looked by gm/admin. And it would be great to have place were will be all reported bugs and their status (pending, at work, solved etc). Thank you!). Sorry if asking too much)

1

BrancoDev 15-Sep-18 02:57 PM

Player Элпис S87 has bought a bronze package and did not get the reward

Its a alliance resource pack

Sh4o 15-Sep-18 05:38 PM

Hello all, How do you get the shards for the Valkyrie avatar? If you click it, says they can be purchased, but I see no packages with them in at all. Can you please find out for me?

Тюленько 15-Sep-18 05:43 PM

You can get Valkyrie avatar from dragon's treasure event. I collected 20 shards from hero trial. But since this time I've never seen this award in hero trial. So it's just useless shards...

@Sh4o

Sh4o 15-Sep-18 05:56 PM

Thanks

K3 Amamama (Russian) 15-Sep-18 06:12 PM

Player 5b0312700gd17 made teleport to the hive, but when he logged the game next time, his city was in the corner of the map

Sh4o 15-Sep-18 07:06 PM

Hi all, do the mines get refresh when they get left with 10 rocks or less? And what is the trigger points for minimum rocks to get a new mine?

Sh4o 15-Sep-18 07:20 PM

Other question, sorry to ask. Does the gathering speed add up? The one set by the King + the city bonus?

ⒶⓎⓉⓄ 15-Sep-18 08:05 PM

@Sh4o mines refresh only when you gather them completely. To 0

DerSucher 15-Sep-18 08:05 PM

@Sh4o

ⒶⓎⓉⓄ 15-Sep-18 08:05 PM

City skin bonus affect only fields gathering speed. For mines you activate separate speedup

DerSucher 15-Sep-18 08:05 PM

There you go

Sh4o 15-Sep-18 08:21 PM

Thank you all

BrancoDev 15-Sep-18 10:18 PM

@Admin i have a question where do we report the bugs related to attacks etc?

Remie 15-Sep-18 10:51 PM

Server M19 is down

It stopped responding and now cannot enter. Multiple users have this problem

M29 [KOT] (Russian) 15-Sep-18 10:52 PM

M29 same problem

BrancoDev 15-Sep-18 10:52 PM

All the servers are down

Remie 15-Sep-18 10:52 PM

@GM @Admin

BeZDeLNiK 15-Sep-18 10:52 PM

M30 problem

BrancoDev 15-Sep-18 10:53 PM

All the servers are down

BeZDeLNiK 15-Sep-18 10:53 PM

it is impossible to enter the game. loading 15%

IvaN 15-Sep-18 10:54 PM

M9 same problem

Ｎσ❹Ň𝕆เ_𝐌𝑜Ⓣι𝓵ᵉ𝐊 ൠ 15-Sep-18 10:54 PM

М18 same problem

Deleted User 15-Sep-18 10:54 PM

Lag all over S109... @Admin ... please tell them to fix this ... Thanks

Ｎσ❹Ň𝕆เ_𝐌𝑜Ⓣι𝓵ᵉ𝐊 ൠ 15-Sep-18 10:54 PM

We all die))

Remie 15-Sep-18 10:55 PM

Severity 1 Impact 1 Multiple servers are down. Users are not able to enter the game.

K3 Amamama (Russian) 15-Sep-18 10:55 PM

Same thing

Remie 15-Sep-18 10:56 PM

GM's in server room now

Ｎσ❹Ň𝕆เ_𝐌𝑜Ⓣι𝓵ᵉ𝐊 ൠ 15-Sep-18 10:57 PM

@Remie

K3 Amamama (Russian) 15-Sep-18 10:58 PM

Loooooool hahahahah @Remie

BeZDeLNiK 15-Sep-18 10:58 PM

Remie 15-Sep-18 10:59 PM

All we can do is pray now

Deleted User 15-Sep-18 11:02 PM

Well this is just awesome .... what are we suppose to do now ... go live a life

K3 Amamama (Russian) 15-Sep-18 11:05 PM

@Deleted User

man you are killing me

M48 *Пуха* 15-Sep-18 11:05 PM

At my place it’s late night) good chance to go to bed and have a good sleep)

Deleted User 15-Sep-18 11:07 PM

Same here but ... who needs sleep ... my soldiers are fighting

K3 Amamama (Russian) 15-Sep-18 11:07 PM

And wake up zeroed by enemies))

M48 *Пуха* 15-Sep-18 11:08 PM

So are mine) then... patience, gentlemen and ladies...

Deleted User 15-Sep-18 11:08 PM

@K3 Amamama (Russian) noooo ,say it ain't so

K3 Amamama (Russian) 15-Sep-18 11:08 PM

@Deleted User oook. It’s ain’t so

Sh4o 15-Sep-18 11:09 PM

Hahaha good one!

S137 is also down btw

Deleted User 15-Sep-18 11:09 PM

@K3 Amamama (Russian) thank you ... got me scared a little

BrancoDev 15-Sep-18 11:14 PM

М28 Перданул (Russian\English) 15-Sep-18 11:35 PM

@everyone trouble?)

Remie 15-Sep-18 11:35 PM

Tes

Yes

Servers are down

BrancoDev 15-Sep-18 11:35 PM

The servers are down

M48 *Пуха* 15-Sep-18 11:36 PM

Yes

M24 Дизирт (Russian) 15-Sep-18 11:36 PM

Server are down)

DerSucher 15-Sep-18 11:37 PM

then @Admin @GM (edited)

Deleted User 15-Sep-18 11:37 PM

No trouble ... we just like to make stuff up

DerSucher 15-Sep-18 11:37 PM

maybe it helps

AMОN 15-Sep-18 11:37 PM

Yes

[Ghost Bear] AmrasLiebe 15-Sep-18 11:38 PM

Remie 15-Sep-18 11:39 PM

Chat/Login servers are down, I have accounts on emulators that still do function

AMОN 15-Sep-18 11:42 PM

Players continue to complain !!! I hope soon correct this mistake

catzill 15-Sep-18 11:43 PM

The game is up!

@everyone

Remie 15-Sep-18 11:43 PM

Server is getting slow again...

Sh4o 16-Sep-18 05:33 AM

Hi guys, I cannot trade or donate resources. I thought it was due to the protected resources package but I used them all and I did gather new ones from the super mine and my territories and I still cannot donate or trade anything.

I had a peace guardian last night. No loses after that

Any ideas?

K3 ༒MartinBorman༒ (rus) 16-Sep-18 09:05 AM

°•Konfetka•° М5 in a backpack all on a black background

BrancoDev 16-Sep-18 03:36 PM

@Rita player Элпис S87 has sent a message in tech support he did not get a response back - its related with a package he buyed but did not get the rewards

BrancoDev 16-Sep-18 04:52 PM

What do they mean with alliance ownership of cities @here

Remie 16-Sep-18 05:46 PM

I guess the alliance who took the city

So if there is no Drake multiple alliances can own a city

K9 - _*Frost*_ (EN/RU/UA) 16-Sep-18 08:25 PM

@Rita I have numerous complains about skill tree bug: when many ~26+ players have 50 lvl of the “aura of speed” (they maxed it when there were no limits to castle lvl) and others 28+ cant do nothing in fight against them because they are limited with current limitations. I suggest to make equal castle levels equal in max reachable level os skills in skill tree, and those who doesnt match current demands should be lovered to level they are matching, and difference of contribution should be returned them. Iam sure it would be fair and dozens of players will become competitive and will return their interest to the game.

Remie 16-Sep-18 09:54 PM

Question: When a player uses hero replacement. Will this player get his books back which he invested in the hero he trades ?

DerSucher 16-Sep-18 10:03 PM

80%

Remie 16-Sep-18 10:12 PM

He will get refunded 80% of the books he invested?

@DerSucher

Remie 16-Sep-18 10:19 PM

Same question about runes invested in this hero.

let me rephrase the question: What will happen when a player replaces their hero for a new one. What happens to: 1. Books 2. Runes 3. EXP invested 4. Equiped equipment (edited)

DerSucher 16-Sep-18 10:38 PM

you get 80% of it

of everything

@Remie

Remie 16-Sep-18 10:38 PM

Thx I will forward this to the player that asked

Sh4o 17-Sep-18 03:38 AM

I did get back about 75% of my books. I was not able to count other thinga

Still worthed

K3 ༒MartinBorman༒ (rus) 17-Sep-18 10:31 AM

@Rita the event of treasures started. but we can get pieces of map only for donat. (edited)

Deleted User 17-Sep-18 11:24 AM

Same on S109

M2 _Marvel_ (Russian) 17-Sep-18 01:59 PM

Player ~ХорС~ last time in Cerber event bought green crystals. 1300 crystals disappeared. Please return them to the player

DerSucher 17-Sep-18 02:07 PM

@M2 _Marvel_ (Russian) crystals disapear every event, they wont

M2 _Marvel_ (Russian) 17-Sep-18 05:36 PM

@DerSucher this event they didn’t disappear

DerSucher 17-Sep-18 05:36 PM

but last event

BrancoDev 17-Sep-18 06:12 PM

Player Элпис has sent a message in help&support twice now about a package he buyed but he did not receive the items, please respond to his message in help&support @Rita

@K9 Xiusen (Russian) was my report of last week rejected or what? I did not receive the reward yet (edited)

Remie 17-Sep-18 07:15 PM

@K9 Xiusen (Russian) I see my name in #deleted-channel but why is my name on that list?

K9 Xiusen (Russian) 17-Sep-18 07:17 PM

this list - mods for reward report 13.09.2018

BrancoDev 17-Sep-18 09:12 PM

Hello a player on my server was attacked right after that the server was back online and did not make it in time to come back, he couldnt shield because the game stopped at the time he wanted to shield, what do i tell him?

DerSucher 17-Sep-18 09:14 PM

sucks balls

BrancoDev 17-Sep-18 09:14 PM

lul xd (edited)

DerSucher 17-Sep-18 09:15 PM

There is nothing to do. Same like when I attack people at 6:30AM morning right after maintaince

BrancoDev 17-Sep-18 09:15 PM

indeed but some people don't understand this ^^

BrancoDev 17-Sep-18 10:46 PM

how do you uncouple your in-game account from your facebook?

Sh4o 18-Sep-18 04:17 AM

I have asked that question before and no one answered. I could take out from Facebook but The game will try to rejoin with it.

Remie 18-Sep-18 07:33 AM

@Rita When can reward be expected?

1

Deleted User 18-Sep-18 11:14 AM

1.S109 2.Victoriaz 3.Level 18 4. After collecting event prizes ,received everything except the wood

M25 GreatMiracle (Russian) 18-Sep-18 11:25 AM

M25 Hools85, BET MEN_, ~Dimitrius~ A Repeated bug of mine pits. Players see a Mine Pit as free but it is already busy. Players loose their troops! (edited)

Pay attention to the time of report

sofieko 18-Sep-18 11:37 AM

@Rita are you planning to return advanced teleports to the players who lost them due to the “connection error bug”? they contacted in-game support but didn’t receive any answer. the bug took place on Sept, 1-2

Remie 18-Sep-18 12:13 PM

When do we receive reward?

Rita 18-Sep-18 01:14 PM

Weekly rewards

Today! Sorry a little bit delay

Remie 18-Sep-18 01:15 PM

@Rita I also messaged you about Ailory

Rita 18-Sep-18 01:15 PM

@Remie

Ok. See it in PM!

Remie 18-Sep-18 01:15 PM

ok

K3 Amamama (Russian) 18-Sep-18 01:34 PM

@Rita what about pieces of maps? Where can players get them?

K9 - _*Frost*_ (EN/RU/UA) 18-Sep-18 01:35 PM

@Rita and how to make you or someone to check suspicious players? Because on m22 there at least few of them is suspected in cheating and one of them were already banned at the past (but nobody knows exact reason, as player told, he decided to invest money more intelligent and returned them with google refund. And thats how he explained his fast boost monthes ago). After that he used to attack only on speedups both sides (for a term of 8-10 months with everyday attacks. I dont know how many millions of gold is needed for that activity) and got unusually strong heroes, got a lot dragon prizes, gold chests, he recovers about 20-30kk of might per week from dead from the day our servers were merged and at single prevents other ten strong players of 30th from capturing capital. But he never boost his might more then few mils above his last weeks maximum and thats strange. Only few can compete him. But when he heard that many players began to complain on him, he turned down a little his aggression and speedup attacks. Players name is: rαsυι . Also there is few more suspiciuos players, which plays with him for more then 5 years as a team in different projects. Those guys made more then 50 people forbid the game, and there were about 5-10 people that invested for about 1k$ per month. I guess there should be place with proper feedback were moders can send different players to be checked if they have numerous complains on them or suspect illegal activity. That would strengthen positive image of WAM team and will make hackers to think twice before corrupting other players game experience. I hope that I will be heard and my ask for help wont be ignored(. Thank you.

Remie 18-Sep-18 01:45 PM

@K9 - _*Frost*_ (EN/RU/UA) Very good idea! It also would be good to to know how they did manipulate the game

K9 - _*Frost*_ (EN/RU/UA) 18-Sep-18 01:47 PM

@Remie I guess knowing the ways may make some moders to cheat, so its not so important, but to know how it goes in common could be useful)

Remie 18-Sep-18 01:48 PM

If a moderator does cheat he should be banned. But there is a serious issue when a player can manipulate the game. This should be patched

If we know how they work we can prevent

DerSucher 18-Sep-18 01:59 PM

there are a couple of ways to cheat, one way is to see all packages you recieve and send. If you collect them you are able to send these packages by yourself and get stuff for free. One of the most common way to "cheat" is to buy something and refund it. You can do it with every credit card even paypal because the communication is pretty bad between them (PayPal-Google-Efun)

M19 Бестиял (Russian) 18-Sep-18 02:00 PM

@Rita

People started to come here these messages, to our server, they say on other servers too

M31 Advocate (Russian/English) 18-Sep-18 02:03 PM

М31 Same situation

M19 Бестиял (Russian) 18-Sep-18 02:03 PM

player nickname "mhgmhg" , You can identify other accounts at the MAC address and block

DerSucher 18-Sep-18 02:04 PM

wont work for long

Rita 18-Sep-18 03:53 PM

Yup this guy we already found

K2 Światosław (RUS) 18-Sep-18 03:59 PM

@Rita dear Rita, now the work of mods is slowed down because of the lack of time you have, we can not help players solve their problems as quickly as possible, but maybe you could give the powers of Gm @K9 Xiusen (Russian), he has long been helping you, as an admin, but he could fully share your responsibilities, which would increase our productivity, it would greatly facilitate your work

19

М28 Перданул (Russian\English) 18-Sep-18 04:00 PM

yes!

K3 Amamama (Russian) 18-Sep-18 04:00 PM

True)

K9 - _*Frost*_ (EN/RU/UA) 18-Sep-18 04:03 PM

Only of he have time and wish to go for it))

Rita 18-Sep-18 04:04 PM

@K9 Xiusen (Russian) helps a lot actually^^

And now if you have problem, you can find his vice admin @K2 Światosław (RUS) first, then @K9 Xiusen (Russian) , then me))

Thanks for your understand. I cannot follow here everytime. But I will find a time deal with your problem at once) If something emergency, you can find me or notice me frequently

K9 - _*Frost*_ (EN/RU/UA) 18-Sep-18 04:28 PM

@K2 Światosław (RUS) player have payment trouble. He bought pack, but didn’t recived it and mail with number either. There is only ordering from credit card. Player worries that he wont get medusas if payment will be sent tomorrow. M22 Player - CчастьЕ

K9 - _*Frost*_ (EN/RU/UA) 18-Sep-18 07:23 PM

Did anyone else except me have opened map as at assault event?

Sh4o 18-Sep-18 10:25 PM

Hi all, How soon does the buff Safe recources activate? Does it activete after attacks?

DerSucher 18-Sep-18 10:26 PM

after a specific amount of rss you lose

Remie 18-Sep-18 10:27 PM

Did someone already receive reward? Rita told that she would send it today

@here

BrancoDev 18-Sep-18 10:29 PM

no i did not receive it yet

[K4] __Лакс__ [eng/ru/ua/pl] 18-Sep-18 10:30 PM

No(

Remie 18-Sep-18 10:37 PM

Okay then we just wait

3

2

Sh4o 18-Sep-18 11:10 PM

Nothing on my pockets yet

1

Sh4o 19-Sep-18 05:36 AM

I got them, thanks

K9 - _*Frost*_ (EN/RU/UA) 19-Sep-18 10:15 AM

@Sh4o lucky you)

InVizz 19-Sep-18 10:19 AM

The torch of the Union. The same Union takes the first and second place

K12 Manul72 19-Sep-18 02:09 PM

M27 TheKingDerek (22) Player wanted to buy silver package ($9.99). Somehow money written off twice, but he received only one package. Actually, he needs only one package and does not want to pay for the second one. Payment ID at attached screenshot (2nd and 3rd lines) . Check please. (edited)

BrancoDev 19-Sep-18 02:54 PM

@Rita i have sent you a message in PM

BrancoDev 19-Sep-18 03:25 PM

Hello not everyone in my server received the merge compensation

K3 Amamama (Russian) 19-Sep-18 04:34 PM

Game is working very bad. Chat doesn’t shown, always downloading

BrancoDev 19-Sep-18 05:41 PM

Hello my server merged today we got this as compensation, is it true that other merged servers got a bigger compensation? (edited)

DerSucher 19-Sep-18 05:47 PM

its fien

BrancoDev 19-Sep-18 05:52 PM

Players below level 20 didnt get anything

Sh4o 19-Sep-18 07:54 PM

Hi guys, any advice on how to keep your server active. There is many players leaving my server after being wiped by stronger guys. Do you guys have academy alliances or something like that for new players?

DerSucher 19-Sep-18 08:04 PM

@Sh4o this kind of game ALWAYS dies with time

try to talk, shield or join them

Sh4o 19-Sep-18 08:24 PM

I'm in the strongest alliance so I will be fine. I'm just worry about new players that get assigned to our server...

DerSucher 19-Sep-18 08:55 PM

just one thing

remember

Defense > Attack

even many people forget this on my server and I hate it, even my alliance

M36- *Tyrael* (French/English) 19-Sep-18 11:13 PM

Completely agree. The best way to kill an enemy alliance is to provoke them, let them attack (your units goes to hospital while their die) then attack after healing to finish them (edited)

Remie 20-Sep-18 07:14 AM

Thank you @Rita

Sh4o 20-Sep-18 08:04 AM

Hi guys, a player is asking this: I need stell bars 4 purple item forge in darwen forge. I try merceant buy 100 stell bars but gonne to normal forge. Plz help

Remie 20-Sep-18 09:30 AM

@Sh4o He should buy "Steel" not "Steel bars"

Sh4o 20-Sep-18 09:53 AM

Thanks

[K4] __Лакс__ [eng/ru/ua/pl] 20-Sep-18 03:13 PM

@Rita @K9 Xiusen (Russian) The event Alliance Together was rewarded. However, the reward has been changed. The information indicated 850 gold (3rd place), but instead gave 3 things from the new event. Is it a mistake? Or should this change be?

M36- *Tyrael* (French/English) 20-Sep-18 04:11 PM

@[K4] __Лакс__ [eng/ru/ua/pl] Nope it's not a mistake. The mail indicate that you will get mooncake materials that have a value of 850 gold. But not that you will get 850 gold.

[K4] __Лакс__ [eng/ru/ua/pl] 20-Sep-18 04:13 PM

@M36- *Tyrael* (French/English) Ok. Thank you for the explanation

M36- *Tyrael* (French/English) 20-Sep-18 04:16 PM

You're welcome

1

sofieko 20-Sep-18 06:11 PM

thanks for buffs as gifts in the new event! it’s very nice to receive them )

BrancoDev 20-Sep-18 06:26 PM

@Rita players below lvl 20 did not get the merge compensation

BrancoDev 20-Sep-18 08:01 PM

M34

Sh4o 21-Sep-18 07:58 AM

Hello, I have a question of mine promotion at every Tuesday and Thursday. The first prize always get 1100 coins, why it change 900 since yesterday?

K9 Xiusen (Russian) 21-Sep-18 09:21 AM

@GM Saber pls, rename

Rita 21-Sep-18 09:25 AM

Hi all @everyone , new GM @GM Saber is here

A cute lady

GM Saber 21-Sep-18 09:25 AM

1

InVizz 21-Sep-18 09:26 AM

K9 Xiusen (Russian) 21-Sep-18 09:26 AM

Epidemia 21-Sep-18 09:26 AM

Foto

M48 *Пуха* 21-Sep-18 09:26 AM

Nice to meet you)

~THOTH~ 21-Sep-18 09:26 AM

K9 Xiusen (Russian) 21-Sep-18 09:26 AM

Hi @GM Saber .

Rita 21-Sep-18 09:26 AM

Beautiful than me

@Epidemia You like

InVizz 21-Sep-18 09:26 AM

@Ritafor a long time to us?)

M31 茗门傲龙 21-Sep-18 09:27 AM

不，Rita小姐姐，你们都漂亮

Rita 21-Sep-18 09:27 AM

@InVizz Depends how much you need her

M1-DaDonKilluminati(English) 21-Sep-18 09:28 AM

✌ Hello

InVizz 21-Sep-18 09:28 AM

@RitaWe all need, truth all be going from us)))))

Remie 21-Sep-18 09:29 AM

Hi @GM Saber

M31 茗门傲龙 21-Sep-18 09:31 AM

@Rita 国内来了个V5，国外也来了个漂亮小姐姐哇

Epidemia 21-Sep-18 09:33 AM

@Rita It can not be!)

Rita 21-Sep-18 09:36 AM

Well I know who you want (edited)

Epidemia 21-Sep-18 09:38 AM

Mmm?)

[K4] __Лакс__ [eng/ru/ua/pl] 21-Sep-18 09:39 AM

@GM Saber

GM Saber 21-Sep-18 09:40 AM

@Epidemia who you want~

[Ghost Bear] AmrasLiebe 21-Sep-18 09:42 AM

hello @GM Saber , glad to have you here...

1

2

М28 Перданул (Russian\English) 21-Sep-18 10:16 AM

@GM Saber welcome !

m8 WadeWilson (Russian/English) 21-Sep-18 11:03 AM

@GM Saber welcome to our team)

М38 PlaStik (RU) 21-Sep-18 11:56 AM

Welcome Saber!

Όσιρις 21-Sep-18 12:10 PM

Hi, Saber :)

K3 ༒MartinBorman༒ (rus) 21-Sep-18 12:18 PM

†GͥOͣDͫ† M5 did not come pack. support does not answer 3 days. please solve the problem

@GM Saber @Rita

Rita 21-Sep-18 01:21 PM

@K3 ༒MartinBorman༒ (rus) Replyed

sofieko 21-Sep-18 02:25 PM

@Rita Please add defense buff in the mooncakes received gifts along with the attack ones

K3 ༒MartinBorman༒ (rus) 21-Sep-18 03:37 PM

@Rita Thank you. they ask for a screenshot. but the screenshot is not attached. in the form of a request there is an opportunity to attach a screenshot but in fact it is not attached. Correct this technical problem

Sh4o 21-Sep-18 04:32 PM

Welcome @GM Saber

K3 Amamama (Russian) 21-Sep-18 05:55 PM

Come on! What a nook battle! Our enemies were stronger than us x2,5 times. Who are choosing opponents?

DerSucher 21-Sep-18 07:36 PM

probably random

we fight against one alliance with only 4M strengh (against 680M)

BeZDeLNiK 21-Sep-18 10:20 PM

M30

Кошмар

the player opened a bag with 3lvl gems, but did not receive 3lvl gems

K3 ༒MartinBorman༒ (rus) 21-Sep-18 11:26 PM

@Rita @GM Saber create a channel with donation problems. because the support works very poorly. often packs are bought under a certain event. and this requires a quick fix if the pack does not come

1

M_ВДВариус (Russian) 22-Sep-18 11:35 AM

@Rita please PM

M36- *Tyrael* (French/English) 22-Sep-18 06:54 PM

It keep doing this for more than 10 min now

Anyone has the same ?

Remie 22-Sep-18 07:15 PM

I just had

I did finish my lord equipment for FOTS and reached stage 3 immediatly

After I collected reward I went back to check my points and stage and got disconnected for like 6 times

But now its ok

M36- *Tyrael* (French/English) 22-Sep-18 07:25 PM

I'm still unable to enter the game

Remie 22-Sep-18 07:27 PM

hmm then we dont have the same issue I guess

@here How to get the pink lantern?

M36- *Tyrael* (French/English) 22-Sep-18 07:28 PM

I think the only way is with $

Remie 22-Sep-18 07:28 PM

ah that makes sense

I was wondering how to make the top 2 cakes

But I can't without spending bucks :-(

Sippi 22-Sep-18 08:16 PM

@GM Hello, many American players have complained to me that the time of the nook battle is very hard for them to realize. Could you please reconsider that?

Remie 22-Sep-18 08:20 PM

Same for me as it is in the middle of friday,at the time nook battle occurs I am at work and not being able to play for an hour continiously

gmt+2'

Sippi 22-Sep-18 08:34 PM

My suggestion would be to do it on the weekend or maybe start a general poll and let the players decide.

Deleted User 22-Sep-18 10:01 PM

1.S109 2.Edo2207 3.Level 14 4.can't log in with his google account ,always tells him it's a wrong password

Remie 23-Sep-18 12:58 AM

@Deleted User If he cannot log in to google he needs to contact google not WAM

Because google accounts are not handled by the WAM team

Deleted User 23-Sep-18 11:20 AM

Well if he can go into his google play store but not in game ,who should he contact ???

Remie 23-Sep-18 11:51 AM

Double check if he linked to correct account to google play games,

If he is using the correct account and he is able to log on with in in other games you should make a bug in #deleted-channel

M28 - M•A•R•I•A (En,Gr,It,Ge) 23-Sep-18 03:15 PM

Hello

М23 MaRina (Russian) 23-Sep-18 03:37 PM

Hi

Sh4o 23-Sep-18 07:56 PM

Hello

M28 - M•A•R•I•A (En,Gr,It,Ge) 24-Sep-18 09:46 AM

Valkyrie avatar is given via events, correct?

Do we know which events exactly?

M_ВДВариус (Russian) 24-Sep-18 09:47 AM

@Rita Please PM

M28 - M•A•R•I•A (En,Gr,It,Ge) 24-Sep-18 04:59 PM

@everyone because I am new if I post in incorrect channels or reports that not supposed to be posted please be patient with me and try to help me to fit to the correct routine. Thank you for the help in advance

2

Remie 24-Sep-18 05:00 PM

SigaSiga :-)

1 thing at a time @M28 - M•A•R•I•A (En,Gr,It,Ge)

M28 - M•A•R•I•A (En,Gr,It,Ge) 24-Sep-18 05:00 PM

Thank you :))

[K4] __Лакс__ [eng/ru/ua/pl] 24-Sep-18 05:02 PM

@M28 - M•A•R•I•A (En,Gr,It,Ge) hello

M28 - M•A•R•I•A (En,Gr,It,Ge) 24-Sep-18 05:02 PM

Hello :))

K3 Amamama (Russian) 24-Sep-18 06:29 PM

Can’t log the game

No. 24-Sep-18 09:46 PM

At the Monster's Lair event, The first, second, and third place rewards are the same. Is it normal?

DerSucher 24-Sep-18 10:23 PM

yes

Deleted User 24-Sep-18 10:25 PM

I spent 2 speciality stones on prestige but nothing changed ... still have same number of troops with my hero and this is the second time it happened ...

No. 25-Sep-18 01:27 AM

What do I need to prepare to level up the lvl.11 academy to the lvl.12?

Sh4o 25-Sep-18 01:27 AM

Hi all, a player is asking again: "Hi, Sh, is it has answered of my question mine promotion first prize 1100 coins change to 900 coins" thanks

I believe @No. I think is altar

No. 25-Sep-18 01:32 AM

@Sh4oso..What do I need to prepare to level up the lvl.10 academy to the lvl.11?

Sh4o 25-Sep-18 04:18 AM

@No. upgrade the altar and the watch tower

No. 25-Sep-18 04:22 AM

@Sh4o Thank you Sh4o. I will trust you once. But can not this information be known before trying it out in the game? Is there anything like a guide manual?

Sh4o 25-Sep-18 04:23 AM

No that I know. I tried to find information swell but most of it is in russian

Asking here is the best way to get info

How are things are your server? Everybody still alive? Mine is almost dead

No. 25-Sep-18 04:30 AM

@Sh4o Right. . Here and Russian. . Our server has quite a few people who have yet to open their wallets.

Sh4o 25-Sep-18 04:34 AM

Well, try to avoid them. They do enjoy killing a whole alliance by themselves and nothing that can stop them unless other guy spend more.

M_ВДВариус (Russian) 25-Sep-18 10:10 AM

@Rita Please PM!

M36- *Tyrael* (French/English) 25-Sep-18 08:28 PM

Can someone explain me why an alliance of my server (S97) is about to fight for knockout phase of nook battle when the score phase was supposed to last 7 weeks ?

#Nook battle coming! Dear lord, The new season Nook Battle will start this week! This season is divided into the stage of the score and the stage of the knockout. The 64 alliances with the top scores will advance to the knockout stage. After the season, rewards will be awarded in accordance with the rankings. The adjustments for the new season are: 1. The score phase lasts for 7 weeks and the opening time is 14:00-17:00 GMT-0 per Friday. 2. The knockout phase lasts for 3 weeks and the opening time is 14:00-17:00 GMT-0 per Tuesday and Friday. 3. Alliances that are shortlisted for the knockout phase will receive a special honor logo You can learn more details in Event center. For the glory of the alliance, please participate actively to win great rewards.

That's what was in the mail right ?

M36- *Tyrael* (French/English) 25-Sep-18 08:49 PM

@Admin @GM please check above

Deleted User 25-Sep-18 10:07 PM

S109 ,lots of players have the same problem.

PHANTOМ 26-Sep-18 07:13 AM

on our server, one player from the alternative character makes attack spam approximately on players, doesn't give the chance to play quietly, it proceeds the 4th day, creates rally for one hour, on the expiration starts new

what can be done in this situation? what actions will administration undertake? these SPAM of Attack is not given by possibilities calmly to play

Rita 26-Sep-18 12:24 PM

@everyone Any servers have problems of entering the game now?

PHANTOМ 26-Sep-18 12:25 PM

m33 no problems (edited)

Тюленько 26-Sep-18 12:25 PM

S109. No problems

K3 ༒MartinBorman༒ (rus) 26-Sep-18 12:25 PM

M5 no problems

M25 /NIKITKA/ (RUSSIAN) 26-Sep-18 12:26 PM

М25 no problems

FB PaPaRaZzzi (Russian) 26-Sep-18 12:26 PM

No

[K4] __Лакс__ [eng/ru/ua/pl] 26-Sep-18 12:26 PM

M16 no problems

~THOTH~ 26-Sep-18 12:26 PM

M32 no problem

Rita 26-Sep-18 12:26 PM

Or always loading/stuck of game connecting

No. 26-Sep-18 12:27 PM

S150 is connected properly

Rita 26-Sep-18 12:35 PM

K9 - _*Frost*_ (EN/RU/UA) 26-Sep-18 12:39 PM

М22 everything is ok)

m8 WadeWilson (Russian/English) 26-Sep-18 12:39 PM

M8 no problems

М38 PlaStik (RU) 26-Sep-18 12:51 PM

S108 not problem

Rita 26-Sep-18 12:54 PM

@everyone If you find your server has a long time delay. Always loading loading.. Then find me. Because our Server monitoring shows the Network delay.

8

DerSucher 26-Sep-18 12:54 PM

oki

Zhenia Games TV 26-Sep-18 12:55 PM

Okay

PHANTOМ 26-Sep-18 12:55 PM

Rita what about my problem - SPAM

Remie 26-Sep-18 12:56 PM

Yes it is slower then normal @Rita

When scrolling trough map is really slow

~Vin4ik~ 26-Sep-18 12:57 PM

@Rita no problem with loading the game. But there are constant delays on M16

M48 *Пуха* 26-Sep-18 12:58 PM

S148 One player noticed this problem.

Rita 26-Sep-18 01:01 PM

Is the delay serious?

No. 26-Sep-18 01:08 PM

S150 The map screen is slightly slower than usual.

K3 ༒MartinBorman༒ (rus) 26-Sep-18 01:10 PM

When you stop game ? @Rita

Remie 26-Sep-18 01:12 PM

Map delay is serious on M19

Continious loading icon

K3 ༒MartinBorman༒ (rus) 26-Sep-18 01:15 PM

M5 sometimes same problem (edited)

M28 - M•A•R•I•A (En,Gr,It,Ge) 26-Sep-18 01:20 PM

@Rita M28 the same problem. But one player only with IOS device said that the delays are normal. So is a server delay or device delay? The rest users have the problem even they have high speed internet connection. (edited)

[Ghost Bear] AmrasLiebe 26-Sep-18 01:22 PM

m20 also loading delays.

Όσιρις 26-Sep-18 03:14 PM

@Rita now started technological work. Will the player be able to pick up the goods he ordered from the vagrant trader, by smuggling, after the work is completed? (edited)

K12 Manul72 26-Sep-18 03:18 PM

Hope you will activate shields...

PHANTOМ 26-Sep-18 05:01 PM

new spam the attack and one personally for me, reputable administration take measures

it proceeds each hour, hour rally is simply started

Remie 26-Sep-18 06:48 PM

Which channel should I post research bug? (edited)

No. 26-Sep-18 06:51 PM

Maybe Other Bug..?

DerSucher 26-Sep-18 06:51 PM

#other-bug

@Remie

Remie 26-Sep-18 06:52 PM

Thank you :-)

rAppu 26-Sep-18 09:52 PM

If you paid for the purchase the money is gone, and the purchase is not. What to do?

Rita 27-Sep-18 04:55 AM

@everyone Is your server still loading or network delay?

M28 - M•A•R•I•A (En,Gr,It,Ge) 27-Sep-18 04:56 AM

@Rita M28 works fine

Rita 27-Sep-18 04:57 AM

@M28 - M•A•R•I•A (En,Gr,It,Ge) Part of players on your server didn't receive compensastion mail yesterday? How about you?

M28 - M•A•R•I•A (En,Gr,It,Ge) 27-Sep-18 04:57 AM

I received normally, but yes many didn't

Rita 27-Sep-18 04:59 AM

ok. I send programmer to check

M28 - M•A•R•I•A (En,Gr,It,Ge) 27-Sep-18 05:01 AM

@Rita thank you, I appreciate that

M41 Moderonus (Russian) 27-Sep-18 05:04 AM

@Rita S118 same, some players didnt recieved compensation

M25 /NIKITKA/ (RUSSIAN) 27-Sep-18 05:05 AM

Time interval 10 seconds

Sh4o 27-Sep-18 05:09 AM

S137 is fine

Rita 27-Sep-18 05:38 AM

@M41 Moderonus (Russian) Nickname

M41 Moderonus (Russian) 27-Sep-18 05:48 AM

@Rita pm

M36- *Tyrael* (French/English) 27-Sep-18 06:39 AM

Looks like a lot of players did not received maintenance compensation on S97

Remie 27-Sep-18 03:46 PM

I got above Player question, can someone explain this behaviour?

My guess it is the combination of the skills from barbarian combined with the skills from the yellow skelletons

sofieko 27-Sep-18 03:51 PM

@Remie yes barbarian has high physical attack but it’s not only that. research military technologies in the academy and upgrade your skills in the skill tree to become stronger

Remie 27-Sep-18 03:55 PM

Can you write that in russian so I can give a clear answer to this player? He didn't think it would make that big difference

sofieko 27-Sep-18 04:02 PM

it makes a great difference! the whole point is in it )

Да, у варвара высокая физ атака, но дело не только в этом. Прокачка академки и навыков в башне очень сильно решает. Надо обязательно качать вооружение в академии и башню, чтобы быть сильным и валить врагов

(edited)

2

@Remie here you are

Remie 27-Sep-18 04:05 PM

Thank you! @sofieko

M24 Дизирт (Russian) 27-Sep-18 08:22 PM

K3 ༒MartinBorman༒ (rus) 28-Sep-18 01:22 AM

YelShadday M5 stole the account. is attached to facebook. payment screen equipped. the one who stole the account simply destroys it. how to return a user account? @Rita @GM Saber

on facebook changed password. did not help. a thief can still access account

K3 ༒MartinBorman༒ (rus) 28-Sep-18 01:33 AM

the owner asks to block the account for 10 days

Rita 28-Sep-18 05:43 AM

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 07:12 AM

Cool avatars!!

That was as a proposal from one of our players in my report. Now he will think what a great moderator I am

M21 InnocentSinner(Rus/English) 28-Sep-18 07:19 AM

I like the second avatar, not sure about the first one

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 07:21 AM

I like the first one

I will certainly buy it if is available

Ｎσ❹Ň𝕆เ_𝐌𝑜Ⓣι𝓵ᵉ𝐊 ൠ 28-Sep-18 07:31 AM

Nice avatar)

Rita 28-Sep-18 07:37 AM

@everyone S1-S150, did you receive a mail about new event introduction?

M19 Бестиял (Russian) 28-Sep-18 07:37 AM

yes m19

M24 Дизирт (Russian) 28-Sep-18 07:37 AM

Yes

Rita 28-Sep-18 07:37 AM

Okay!

M48 *Пуха* 28-Sep-18 07:37 AM

S148 yes

Ｎσ❹Ň𝕆เ_𝐌𝑜Ⓣι𝓵ᵉ𝐊 ൠ 28-Sep-18 07:37 AM

Yep

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 07:38 AM

m22 yes

M21 InnocentSinner(Rus/English) 28-Sep-18 07:39 AM

Yes

But most of the players don’t have a scientist to answer the questions for the event

Rita 28-Sep-18 07:44 AM

Did they use all the chances of scientist today?

@everyone Can you find the scientist today?

M24 Дизирт (Russian) 28-Sep-18 07:46 AM

Nope

Many players m24

InVizz 28-Sep-18 07:46 AM

M8 many game missing sage questions @Rita (edited)

M19 Бестиял (Russian) 28-Sep-18 07:46 AM

m19 yes @Rita

Rita 28-Sep-18 07:47 AM

@everyone Did you use up all chances of sage questions today?

M30 Mr_Vendetto(Russian) 28-Sep-18 07:47 AM

@Rita no

M21 InnocentSinner(Rus/English) 28-Sep-18 07:47 AM

No

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 07:47 AM

I dont answered any and dont have him

Rita 28-Sep-18 07:49 AM

@everyone Give me a nickname and server. We check now. Five players information is ok (edited)

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 07:49 AM

m22 FrcFaust

Rita 28-Sep-18 07:49 AM

Ok get it

M21 InnocentSinner(Rus/English) 28-Sep-18 07:52 AM

M21 a lot of players , almost everyone

M30 Mr_Vendetto(Russian) 28-Sep-18 07:58 AM

M 30 Mr_Vendetto,Shift57,Mozik86,СашуляЯ

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 07:58 AM

On twink scientist is back). Reloging main)

M30 Mr_Vendetto(Russian) 28-Sep-18 07:59 AM

M30 iron_caput

M10 natiko23 /English/Russian/LV 28-Sep-18 07:59 AM

Are you laughing ??? How do I answer 3 questions if I do not have a professor?

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 08:00 AM

heh(. On main he still drinking in tawern)

M30 Mr_Vendetto(Russian) 28-Sep-18 08:00 AM

M30Intoy

Rita 28-Sep-18 08:00 AM

@K9 - _*Frost*_ (EN/RU/UA) The scientist back now?

M10 natiko23 /English/Russian/LV 28-Sep-18 08:01 AM

M10natiko23.

M36- *Tyrael* (French/English) 28-Sep-18 08:01 AM

Same here on S97. No scientist

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 08:02 AM

18@Rita 18 and 19 lvls do have him but 28th do not(

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 08:02 AM

I can see him, answer normally but not any feedback from the players yet. So I will come back to you later

M10 natiko23 /English/Russian/LV 28-Sep-18 08:02 AM

I'm 26lvl.

Rita 28-Sep-18 08:02 AM

@everyone If your chances of meeting scientist up to Limited. You will not see him

@everyone Who nerver answer question in past 24 hours and can not see him now. @ Me (edited)

PHANTOМ 28-Sep-18 08:03 AM

i see him now

M36- *Tyrael* (French/English) 28-Sep-18 08:03 AM

Mmm last time I saw scientist was several weeks ago actually...

M10 natiko23 /English/Russian/LV 28-Sep-18 08:03 AM

I didn't him about 2 month...

M36- *Tyrael* (French/English) 28-Sep-18 08:03 AM

I did not realize it until now

@M10 natiko23 /English/Russian/LV same

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 08:04 AM

@Rita I dont answered questions in last 24 hours

M30 Mr_Vendetto(Russian) 28-Sep-18 08:05 AM

Some problems

In M30 many players

M10 natiko23 /English/Russian/LV 28-Sep-18 08:05 AM

Oh,I didn't see him about 2 month!.

BeZDeLNiK 28-Sep-18 08:06 AM

M30. The scientist appeared. I did not answer questions yesterday. @Rita

K12 Manul72 28-Sep-18 08:06 AM

Heroes in list are invisible (they are all at field, found and selected one)

K3 ༒MartinBorman༒ (rus) 28-Sep-18 08:07 AM

@Rita Лысый16 M5

Rita 28-Sep-18 08:07 AM

@K9 - _*Frost*_ (EN/RU/UA) And you siad he came now?

You said above

No. 28-Sep-18 08:08 AM

yes/yes/no

Hota 28-Sep-18 08:08 AM

@Rita can't see him for month (was able to see him one or two week after anniversary and now he is gone again)

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 08:08 AM

he appeared on low lvl twink castle, but on main 28 lvl he dont(

M21 InnocentSinner(Rus/English) 28-Sep-18 08:08 AM

@Rita I’m talking to the players now, and most of them saw the Scientist ages ago

M25 /NIKITKA/ (RUSSIAN) 28-Sep-18 08:10 AM

@Rita heroes are stuck in the castle 2 times

Rita 28-Sep-18 08:11 AM

@everyone scientist problem is not bug. We know the reason now. Let me explain

M30 Mr_Vendetto(Russian) 28-Sep-18 08:13 AM

@Rita М 30 some problem too

M29 [KOT] (Russian) 28-Sep-18 08:13 AM

@K12 Manul72 @Rita M29 many people, the same problem as well as didn't load accelerated collection with fields

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 08:13 AM

@Rita I have a player who doesn't have the scientist for 2-3 weeks now. I will post his details under the update-bug directed to you

M10 natiko23 /English/Russian/LV 28-Sep-18 08:13 AM

Many players do not work accelerated collection of resources.In our server M10

Hota 28-Sep-18 08:22 AM

How are we supposed to do the event if all scientist chance are spent ?

M24 Дизирт (Russian) 28-Sep-18 08:26 AM

Same problem like in M29 with accelarations @Rita

K12 Manul72 28-Sep-18 08:34 AM

Restarted the game. All heroes I sent to farms 15 minutes ago somehow appeared back it castle (I did nor return anyhow). Now I see 5 fake heroes at fields and 5 real heroes (fake at screenshot).

M21 InnocentSinner(Rus/English) 28-Sep-18 08:36 AM

@K12 Manul72 same thing on m21

M32 Redwine(korean) 28-Sep-18 08:42 AM

[Ghost Bear] AmrasLiebe 28-Sep-18 08:42 AM

same on m20...

M32 Redwine(korean) 28-Sep-18 08:42 AM

What happen???

[Ghost Bear] AmrasLiebe 28-Sep-18 08:42 AM

@Rita you said you will explain what the issues is?

oh and btw. there is another bug. my arcangel and my barbarian which were staffed for 25 leadership due to warrior castle skin (but actually only having 24 leadership) have one dismissed slot now...

K5 - Tamos (Ru/Eng) 28-Sep-18 08:46 AM

The same problem with the fields on M11.

@Rita please explain about the scientist. A lot of players on M11 don’t have it.

M21 InnocentSinner(Rus/English) 28-Sep-18 08:48 AM

She posted the explanation at #gm

M32 Redwine(korean) 28-Sep-18 08:48 AM

Every time you update, the bugs are huge. Should it happen every time?

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 08:52 AM

@K5 - Tamos (Ru/Eng) please read Rita announcement at the #GM

[Ghost Bear] AmrasLiebe 28-Sep-18 09:01 AM

@Rita the problem is, until the sage master appears we cannot proceed to next stage. so we are stuck and cannot climb.

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 09:01 AM

Looks like players 26+ wont have chance to complete new event) especialy without donations)

@[Ghost Bear] AmrasLiebe by the way you make me lough a loud). Man when you use 25 charisma without proper skin or runes it is called bug using, and you shouldnt appeal for justice when you cant use some bugs I guess))).

Rita 28-Sep-18 09:15 AM

Back now. I just ate lunch....

The sage, the developer already knew. And I think there will be a solution for who cannot see sage now

Give them some time (edited)

And let me see other question.. One by one

m8 WadeWilson (Russian/English) 28-Sep-18 09:16 AM

M8 same problem for most of the players

[Ghost Bear] AmrasLiebe 28-Sep-18 09:17 AM

@K9 - _*Frost*_ (EN/RU/UA) i would not complain at all if that is part of the deal when using warrior castle skin. but till today that was never a topic.

Rita 28-Sep-18 09:17 AM

@K12 Manul72 Heroes in list are invisible How many of you have this problem? @everyone

@everyone And wishes event, seems have bug. Do you meet it? @everyone

M25 /NIKITKA/ (RUSSIAN) 28-Sep-18 09:19 AM

@Rita 3 different players stuck in this castle

Rita 28-Sep-18 09:20 AM

@M25 /NIKITKA/ (RUSSIAN) The cannot send their troops outside the city?

m8 WadeWilson (Russian/English) 28-Sep-18 09:21 AM

@Rita wrongly believes in the altar of Ellary. You add fast wishes but in event it calculated as 1. So I used 50 times but in event shows just 31

M29 [KOT] (Russian) 28-Sep-18 09:21 AM

@Rita @K12 Manul72 Heroes in list are invisible. M29 many people

M25 /NIKITKA/ (RUSSIAN) 28-Sep-18 09:22 AM

@Rita yes

K3 ༒MartinBorman༒ (rus) 28-Sep-18 09:22 AM

@Rita a bug in the event wishes is described #update-bug

Rita 28-Sep-18 09:26 AM

@M25 /NIKITKA/ (RUSSIAN) Please provide the nickname and server. Otherwise we cannot check the problem

M25 /NIKITKA/ (RUSSIAN) 28-Sep-18 09:27 AM

/NIKITKA/ M25

NiKitоS~ M25

KITAEV M25

[Ghost Bear] AmrasLiebe 28-Sep-18 09:40 AM

@Rita i added a hero stuck issue also in "our" spreadsheet yesterday already. also players report fake hero problems on territories as well.

Rita 28-Sep-18 09:41 AM

ok

[Ghost Bear] AmrasLiebe 28-Sep-18 09:41 AM

all of a sudden one of our players has two arcangels...

Rita 28-Sep-18 09:42 AM

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 09:45 AM

@Rita do I have to report all the nicknames of the users that cannot see the scientist or is going to be fixed massively for all?

Rita 28-Sep-18 09:45 AM

All. Don't need.

K3 ༒MartinBorman༒ (rus) 28-Sep-18 09:45 AM

@Rita in the book of magic does not work speedup gathering mana is consumed but speedup does not turn on M5 many users

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 09:45 AM

@Rita okay, thank you

M1-DaDonKilluminati(English) 28-Sep-18 09:48 AM

M1. Experiencing the same issues with gathering speed up not working in book of magic and the question guy has not been around for weeks

M10 natiko23 /English/Russian/LV 28-Sep-18 09:51 AM

Why do some give packages for the event for $ 5, and the other for $ 20 ????

Rita 28-Sep-18 09:52 AM

gathering speed up not working in book of magic @everyone All?

M29 [KOT] (Russian) 28-Sep-18 09:52 AM

Yes

K12 Manul72 28-Sep-18 09:52 AM

@Rita yes

M25 /NIKITKA/ (RUSSIAN) 28-Sep-18 09:52 AM

Yes

Όσιρις 28-Sep-18 09:55 AM

Yes \

M31 Advocate (Russian/English) 28-Sep-18 09:56 AM

Yes

M1-DaDonKilluminati(English) 28-Sep-18 09:59 AM

Yes

Όσιρις 28-Sep-18 10:01 AM

@Rita What if the player is not answered in support within 48 hours? He had a question about restoring login and password, to log in

K3 ༒MartinBorman༒ (rus) 28-Sep-18 10:02 AM

@Rita players who play without donate will not be able to pass even the first stage in the new event “stage climber”. to pass it you need to buy a pack for $ 20. why did you not make an event for everyone?

you think this is normal?

M25 /NIKITKA/ (RUSSIAN) 28-Sep-18 10:08 AM

@Rita How soon will the heroes be returned? Players do not have protection ..

m8 WadeWilson (Russian/English) 28-Sep-18 10:18 AM

@K3 ༒MartinBorman༒ (rus) also there is written “any” but you need to choose just 2 which could be not interested for donators too.

m8 WadeWilson (Russian/English) 28-Sep-18 10:26 AM

@Rita why you launch the update without testing? A lot of people complain about stucked heroes, chat doesn’t work, so we will lose near one day of the game, after that you probably solve it and give compensation as 300 gold and 600k resources

And also I’m sure that will be a lot of problem in nook battle

Also other question.. do you really need our reports? Because i dont see any feedback on reports, also no feedback here (just sometimes answering in pm) (edited)

No. 28-Sep-18 10:34 AM

What happened the chatting server?

m8 WadeWilson (Russian/English) 28-Sep-18 10:35 AM

@No. how i said before, it doesn’t work at all

No. 28-Sep-18 10:36 AM

In S150, just now it was

Ｎσ❹Ň𝕆เ_𝐌𝑜Ⓣι𝓵ᵉ𝐊 ൠ 28-Sep-18 10:41 AM

М18 same problem

No. 28-Sep-18 10:42 AM

If you do not reconnect, the used item does not disappear from the bag and gives an error.

m8 WadeWilson (Russian/English) 28-Sep-18 10:42 AM

Everybody knows that we have problems with game but here is no gm, admin or vice-admin.. just one message from Rita)

No. 28-Sep-18 10:43 AM

Rita and Xiusen is online

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 10:45 AM

М22 also have problems (game crashes, heroes disappeared after farming, connection problems and etc). Started for a few minutes ago

М17 Next* (Russian) 28-Sep-18 10:48 AM

M17 many players heroes are stuck: rally, trading post, colonization

K12 Manul72 28-Sep-18 10:49 AM

Chats disappear.

M30 Mr_Vendetto(Russian) 28-Sep-18 10:50 AM

M30 some problems too

K3 ༒MartinBorman༒ (rus) 28-Sep-18 10:52 AM

M5 no chat

M24 Дизирт (Russian) 28-Sep-18 10:54 AM

Hero disappear, chat is not workingМ24

No. 28-Sep-18 10:56 AM

I sent the collection but it is not displayed. If I try again, I get the following error.

M48 *Пуха* 28-Sep-18 10:56 AM

S148 problems in the game. Heroes stuck after single attack.

Chat is not working either

Remie 28-Sep-18 11:13 AM

Chat is not working Server M19

M48 *Пуха* 28-Sep-18 11:14 AM

S148 players appear and can read other alliances chats.

Rita 28-Sep-18 11:18 AM

@everyone New problem.. Are you normal to enter the game? Try restart

Any connect problem?

M30 Mr_Vendetto(Russian) 28-Sep-18 11:19 AM

@Rita yes

Epidemia 28-Sep-18 11:19 AM

ишп дфпы

big lags

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 11:19 AM

Yes, problem with chat server (edited)

Όσιρις 28-Sep-18 11:19 AM

@Rita M32 All players Chat does not work.

m8 WadeWilson (Russian/English) 28-Sep-18 11:19 AM

@Rita no on m8. Just that problems which i wrote before

K12 Manul72 28-Sep-18 11:20 AM

Restarted. No chat. Incorrect visible area. Heroes stuck.

Rita 28-Sep-18 11:20 AM

Yes, chat I see now!

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 11:20 AM

iam without shield so i wont relog because could be zeroed in secs))

M48 *Пуха* 28-Sep-18 11:20 AM

Heros disappeared. Many players.

K9 Xiusen (Russian) 28-Sep-18 11:21 AM

@everyone Hello. Please take a break of all modes. Many errors to developers are brought. Now wait five hours and give them time to correct. All that during this time will be written to you by the players - fix, but then many times to spread the same and do not need. Now we must wait.

M48 *Пуха* 28-Sep-18 11:21 AM

Ok

Rita 28-Sep-18 11:21 AM

I am contacting with deve now (edited)

K12 Manul72 28-Sep-18 11:21 AM

Is it possible to sheild all players now?

M1-DaDonKilluminati(English) 28-Sep-18 11:22 AM

Ok. Can enter game fine M1

Rita 28-Sep-18 11:27 AM

If you have the new situation, contact us! Many bugs now and I will annoucement in FB group. And every mod plz help to calm down your players. Chat connecting and Hero stuck, programmers are fixing now. @everyone (edited)

m8 WadeWilson (Russian/English) 28-Sep-18 11:27 AM

@Rita what will be with nook battle? It will be better to not calculate todays result in the season

1

Rita 28-Sep-18 11:29 AM

nook battle.. not start now. Let's keep following first (edited)

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 11:30 AM

@Rita M28 server has the same situation with chat server. I cannot contact the players to calm them :)))

K12 Manul72 28-Sep-18 11:33 AM

@Rita maybe it would be be better close the game for technical work and fix everything calmly.

2

1

K3 ༒MartinBorman༒ (rus) 28-Sep-18 11:38 AM

already half an hour so (

No. 28-Sep-18 11:42 AM

These errors almost always happen anywhere in the world. There are also many large game companies in Korea. There are many users and many games with lots of money. They also make these ridiculous things every time they update. Let's not sue them too much. It can not always be perfect that what people do.

Rita 28-Sep-18 11:54 AM

@everyone They finished the update. Now check the chat connetion and hero stuck (edited)

DerSucher 28-Sep-18 11:55 AM

I don't want to be rude but stop the everyone @ ... I got 14 messages here

Rita 28-Sep-18 11:55 AM

Okk.

If I have the latest news, I will send in #gm . Guys keep following

No. 28-Sep-18 11:56 AM

Chat server and collection status indication Restored.

Remie 28-Sep-18 11:58 AM

[email protected] should only available for GM and (vice)Admin

The moderators should only have [email protected]

Rita 28-Sep-18 11:59 AM

M25 /NIKITKA/ (RUSSIAN) 28-Sep-18 12:00 PM

@Rita heroes the problem remained

Rita 28-Sep-18 12:00 PM

Today most of @ was from me because I need to learn information from you

Sorry guys

M1-DaDonKilluminati(English) 28-Sep-18 12:00 PM

I agree only administration or GM use everyone. Everything is working M1

Remie 28-Sep-18 12:01 PM

No problem Rita, this is needed

That is why we are mods, we are here to help you

K3 ༒MartinBorman༒ (rus) 28-Sep-18 12:01 PM

players attacked with speedup. spent more gold than they should have. because they pressed the speedup many times. but the speedup did not work. can they compensate for gold? @Rita

Rita 28-Sep-18 12:01 PM

@M25 /NIKITKA/ (RUSSIAN) Did you try restart the game? Or you mean the three hero stuck problem?

M25 /NIKITKA/ (RUSSIAN) 28-Sep-18 12:02 PM

@Rita the game is restarted, the heroes are also in a strange castle

Rita 28-Sep-18 12:05 PM

Ok. This problem is another type of bug, wait them to check@M25 /NIKITKA/ (RUSSIAN)

@K3 ༒MartinBorman༒ (rus) It's hard to have a certain results for this bug. It should wait all done and to see if it is ok to send compensastion.

K3 ༒MartinBorman༒ (rus) 28-Sep-18 12:08 PM

@Rita all 5 players are still in the attack. is this also another type of bug? (edited)

Rita 28-Sep-18 12:16 PM

@K3 ༒MartinBorman༒ (rus) What in the attack?

K3 ༒MartinBorman༒ (rus) 28-Sep-18 12:17 PM

@Rita attack the castle.

Rita 28-Sep-18 12:18 PM

"all 5 players are still in the attack" I don't understand

K3 ༒MartinBorman༒ (rus) 28-Sep-18 12:19 PM

5 users attack castle another user

@Rita

[Ghost Bear] AmrasLiebe 28-Sep-18 12:21 PM

sage master is still an issue @Rita

Rita 28-Sep-18 12:22 PM

@K3 ༒MartinBorman༒ (rus) And their troops didn't back yet?

K3 ༒MartinBorman༒ (rus) 28-Sep-18 12:22 PM

Yes

Rita 28-Sep-18 12:22 PM

I need their five nickname

K3 ༒MartinBorman༒ (rus) 28-Sep-18 12:23 PM

they did not even reach the castle. although used speedup

Ok

Rita 28-Sep-18 12:24 PM

Sage master problem cannot be solved quickly now

It is not the technical bug but is the design of this event. So should wait them to come up a new solution to improve it.

1

K3 Amamama (Russian) 28-Sep-18 12:24 PM

@Rita I don’t know how this could happen, but player tried to log his account, but he logged in other account from same server

Rita 28-Sep-18 12:25 PM

@K3 Amamama (Russian) What...How?

K3 ༒MartinBorman༒ (rus) 28-Sep-18 12:25 PM

KACHOК , °•Konfetka•° , Эрик , Keson , Акронис @Rita

Rita 28-Sep-18 12:26 PM

@M25 /NIKITKA/ (RUSSIAN) Programmers are checking your problem now

@K3 ༒MartinBorman༒ (rus) ok

K3 Amamama (Russian) 28-Sep-18 12:26 PM

@Rita I have no idea. He is from other alliance and he was in our ally chat, he couldn’t understand what he was doing in our alliance. I will give you his nickname in 2 min

@Rita CMEP4

K3 ༒MartinBorman༒ (rus) 28-Sep-18 12:27 PM

@Rita

M25 /NIKITKA/ (RUSSIAN) 28-Sep-18 12:27 PM

@Rita heroes are back

Rita 28-Sep-18 12:27 PM

I want to know when he login, he input Login+Password and then login another users account. Or he just restart the game and become another account. Or he use FB/GOOGLE

@K3 ༒MartinBorman༒ (rus) Copy to me thx

[Ghost Bear] AmrasLiebe 28-Sep-18 12:28 PM

@Rita then replace sage master with monster kills or resource gathering....

K3 Amamama (Russian) 28-Sep-18 12:28 PM

@Rita ok I will find out

K12 Manul72 28-Sep-18 12:30 PM

@K3 Amamama (Russian) check please, he logged other account? Or joined wrong alliance chat from his account? About chat there where glitches, some of players from my server appeared in wrong chat for a while, but it seems ok now... (edited)

FB PaPaRaZzzi (Russian) 28-Sep-18 12:32 PM

@Ritathe man sent the attack, the two heroes are hanging, the defender shows the attack and time is 00. in the queue of the heroes does not show, but they are not active

Rita 28-Sep-18 12:34 PM

@FB PaPaRaZzzi (Russian) Ok. Same problem as@K3 ༒MartinBorman༒ (rus) . Programmers are checking this problem now

K3 Amamama (Russian) 28-Sep-18 12:36 PM

@Rita he said that he just logged the game and that’s all. Everything except alliance chat were from his own account, but ally chat were of my alliance lol

Rita 28-Sep-18 12:39 PM

@K12 Manul72 How does that player who have the same situation as@K3 Amamama (Russian) mentioned above? Restat the game or re-login or just wait

K12 Manul72 28-Sep-18 12:41 PM

Bug with Altar. I used free wished, then opened some red bottles from bagpack. Altar shows free wishes, but gold for attempt was written off (edited)

K3 Amamama (Russian) 28-Sep-18 12:44 PM

@Rita restarted

M_ВДВариус (Russian) 28-Sep-18 12:58 PM

@Rita What happened? It is impossible to remove the colony from an ally. the hero leaves and remains in the castle.

M41 Moderonus (Russian) 28-Sep-18 12:59 PM

@Rita Just as was above, heroes were stuck while attack. Players Andrezzi and ~PuF~, S118

FB PaPaRaZzzi (Russian) 28-Sep-18 01:00 PM

@Rita Vip levels in humans fell to 0

1

Rita 28-Sep-18 01:08 PM

Hm...Anyother have same situation of VIP lvl?

M48 *Пуха* 28-Sep-18 01:10 PM

S148. Still problem with the heroes. The player sent heroes to attack a castle, they got stuck and still there.

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 01:13 PM

@Rita yes VIP 0 to us also. I reported the details in update-bug

Rita 28-Sep-18 01:28 PM

Ok. @FB PaPaRaZzzi (Russian) That player, VIP to 0, do you have his nickname and server

M10 natiko23 /English/Russian/LV 28-Sep-18 01:44 PM

The player has his account stolen. 1.nickname Папади2 2.server M10 4.MAC 94:92:bc:69:2f:cc 5.new nick Mozart

Payment screenshot

FB PaPaRaZzzi (Russian) 28-Sep-18 01:55 PM

@Rita

M29 [KOT] (Russian) 28-Sep-18 02:13 PM

@Rita Same problem M29 Player: 《БАШКА》. VIP 0 Other bug

M21 InnocentSinner(Rus/English) 28-Sep-18 02:19 PM

@Rita compensation they give looks more like a joke and players are not happy, especially when there are so many bugs . Sorry but that is not just my opinion. But thank to you for doing a great job

Rita 28-Sep-18 02:20 PM

That mail is just maintenance compensation as usual...

K3 Amamama (Russian) 28-Sep-18 02:20 PM

@Rita also question man disappeared. Players can’t do event

Rita 28-Sep-18 02:20 PM

It is for the routine maintenance

I know. I am waiting for their plan to solve this problem

K3 Amamama (Russian) 28-Sep-18 02:21 PM

@Rita ok thanks

K12 Manul72 28-Sep-18 02:23 PM

@Rita many players report they cant pass trade post task in the event. No score for trading. I dont see this issue in your list...check please...

Rita 28-Sep-18 02:26 PM

@K12 Manul72 Ok!

M30 Mr_Vendetto(Russian) 28-Sep-18 02:28 PM

@Rita M30 some problems too

M21 InnocentSinner(Rus/English) 28-Sep-18 02:37 PM

Same M21

Rita 28-Sep-18 02:39 PM

Already knew. Fixing

M30 Mr_Vendetto(Russian) 28-Sep-18 02:42 PM

@Rita thanks

m8 WadeWilson (Russian/English) 28-Sep-18 03:15 PM

@Rita I’m sure that when we will say people that they need to say their login and password, they will say a lot pf bad words to us)

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 03:20 PM

@m8 WadeWilson (Russian/English) it is not easy to obtain such information because people are afraid of safety issues. But again, if it was easy, then we all would have @Rita position :))

m8 WadeWilson (Russian/English) 28-Sep-18 03:21 PM

@M28 - M•A•R•I•A (En,Gr,It,Ge) I’m just say that it will be really difficult, because if someone ask my password i will “kick him” as most of us

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 03:22 PM

@m8 WadeWilson (Russian/English) I agreed with you :))

Remie 28-Sep-18 03:40 PM

Why must I buy 2 times for real money in random quest?

If I have to do this for every tier I will stop now with this event

Or is it 2 random quests in total event?

M_ВДВариус (Russian) 28-Sep-18 03:52 PM

@Rita It is impossible to remove the colony from an ally. the hero leaves and remains in the castle.

M41 Moderonus (Russian) 28-Sep-18 03:56 PM

@Remie This is additional quest, its not required to complete a event

Remie 28-Sep-18 04:22 PM

oh rlly

phew

K12 Manul72 28-Sep-18 04:49 PM

Will Nook battle happen or not? You removed your message from #gm...

@Rita

1

sofieko 28-Sep-18 04:52 PM

yes please tell if it will be today or tomorrow

Rita 28-Sep-18 05:01 PM

Today

Not change

M30 Mr_Vendetto(Russian) 28-Sep-18 05:02 PM

thanks

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 05:12 PM

@everyone if someone needs desperate his troops back after have been stuck from an attack attempt he or she can use a shield. Troops will return back. But if you send them again for attack they will stuck again.

@Rita any update from the devs for the trade post and the stuck heroes? Also we have the colonization issue that they complain and the double charging in packages of the event

M36- *Tyrael* (French/English) 28-Sep-18 05:16 PM

1. The whole MON alliance 2. S97 3. They can not enter nook battle

Rita 28-Sep-18 05:18 PM

@M36- *Tyrael* (French/English) How cannot?

Any notification?

M36- *Tyrael* (French/English) 28-Sep-18 05:19 PM

I'm asking them

Rita 28-Sep-18 05:19 PM

Ok

M36- *Tyrael* (French/English) 28-Sep-18 05:20 PM

Grey button can not click on it

Rita 28-Sep-18 05:23 PM

Did they signed up before?..

M36- *Tyrael* (French/English) 28-Sep-18 05:24 PM

Yep

The guy who sent me that never miss a nook battle

Rita 28-Sep-18 05:26 PM

ok

@M36- *Tyrael* (French/English) Let them leave this interface and see again. Or restart the game

M36- *Tyrael* (French/English) 28-Sep-18 05:31 PM

He already tried. No change

Rita 28-Sep-18 05:34 PM

ok

@M36- *Tyrael* (French/English) We see there are 2 players in his alliance enter the Nook battle. You can let him try now

M21 InnocentSinner(Rus/English) 28-Sep-18 05:42 PM

M21 Марв Player finished all the researchers at Academy last week, now at the event Stage Climber he needs to do the research to get to the next stage. What he is suppose to do ? @Rita

Тюленько 28-Sep-18 05:55 PM

@Rita КОБА S109 Player can not plunder other city - heroes just return back without any attack and report. Also he can not start rally - game writes that mobilization queue is full, but all heroes are free.

М17 Next* (Russian) 28-Sep-18 06:10 PM

@Rita Modniy217 cannot log in a nook battle, signed yesterday

No. 28-Sep-18 06:56 PM

@Rita (S150 Prezy1) Hi i a problem with hero (stuck in enemy castle) it will be solve today ?

K5 - Tamos (Ru/Eng) 28-Sep-18 06:56 PM

I told to all the players that there will no Nook today but there is a Nook today ((((

[K4] __Лакс__ [eng/ru/ua/pl] 28-Sep-18 07:17 PM

1) ДобрыйЭэх 2) M16 3) He bought a package (4,99 $), but he did not receive rewards of the pack and did not get a point in the event. @Rita help pls

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 07:24 PM

@K9 Xiusen (Russian) Cant use any Tp in Nook

K9 Xiusen (Russian) 28-Sep-18 07:26 PM

@K9 - _*Frost*_ (EN/RU/UA)#4671 login and pass pls pm me

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 07:27 PM

one more

@K9 Xiusen (Russian) login details at your pm

M32 Redwine(korean) 28-Sep-18 07:34 PM

How do those who have already been trained to complete the challenge complete the challenge?

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 07:38 PM

When I try to tp Tp fails and troops returns to castle if I were jumped

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 07:47 PM

Heh( we losing nook and i lose personal rewards because cant do nothing from starting point(. Sad, because iam one of the strongest castle in my ally( (edited)

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 07:54 PM

Before I post this to the bug channel, can someone tell me 34k the 50% is 24k? Or my maths are rusted?

Is this correct?

No. 28-Sep-18 08:04 PM

tigra 28-Sep-18 08:07 PM

Same thing

No. 28-Sep-18 08:07 PM

Normal recovery. . I was surprised.

M41 Moderonus (Russian) 28-Sep-18 08:08 PM

@M28 - M•A•R•I•A (En,Gr,It,Ge) that is academy research

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 08:11 PM

Defeat((. And it will count in season... very sad((

I dont know if it will help but it looks like at morning game version was *_11112 and now it is _11111

No. 28-Sep-18 08:12 PM

Loading speed is very slow

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 08:13 PM

@No. timed out too(

M2 _Marvel_ (Russian) 28-Sep-18 08:17 PM

Can’t log the game

After nook war

Heroes disappeared in nook war. Players couldn’t do anything

M21 InnocentSinner(Rus/English) 28-Sep-18 08:18 PM

M21 is down

M2 _Marvel_ (Russian) 28-Sep-18 08:19 PM

M2 too

No. 28-Sep-18 08:24 PM

Google play store havs update of WAM

Hota 28-Sep-18 08:28 PM

Haven't been to the nook because of the announcement

Please do another one if you change your mind

multiple players missed it because of that

No. 28-Sep-18 08:32 PM

After the update in Google, the slow pace recovered normally

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 08:36 PM

@No. thank you, updated manually. But strange that it didnt updated automatically(

Sh4o 28-Sep-18 09:09 PM

Hi all, purchase complaints. Do we report them here? According to "read first" says No

No. 28-Sep-18 09:17 PM

That's all we can do maybe. a. b. c

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 09:17 PM

@Sh4o players should contact tech support in game and if they wont answer for a three days then you should write pm to M29 Xiusen (Russian)#7140 with details

No. 28-Sep-18 09:22 PM

@K9 - _*Frost*_ (EN/RU/UA) "If they wont answer for a three days then you should write to M29 Xiusen (Russian) # 7140 with details" Where can I find this information?

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 09:23 PM

@No. admins told it before.Players should write tech support first and if there were no progress then we should write admin or vice admin.

No. 28-Sep-18 09:25 PM

@K9 - _*Frost*_ (EN/RU/UA) So, when and where did he say? Why do not we know that information?

@K9 - _*Frost*_ (EN/RU/UA) Can I find it on discord or facebook? If so, please let me know its location.

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 09:31 PM

@No. Dunno. @K9 Xiusen (Russian) is it possible to make notice in #read-first or somewhere algorithm of player/moderator actions when payments issue occurs?

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 09:31 PM

@M41 Moderonus (Russian) thank you, I was not sure if it was correct or not.

M24 Дизирт (Russian) 28-Sep-18 09:31 PM

Heroes still stuck

No. 28-Sep-18 09:35 PM

@K9 - _*Frost*_ (EN/RU/UA) Ok. Thank you so much. And that is a good suggestion.

M28 - M•A•R•I•A (En,Gr,It,Ge) 28-Sep-18 09:36 PM

@Rita players in M28 they ask if the devs are going to give them any compensation for the Nook battle bugs

1

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 09:36 PM

@No. you are always welcome). Gladly will help with all my knowledge at any time Iam awake)

No. 28-Sep-18 09:38 PM

Is not it obvious? If there is a problem, always resolve it with compensation.

Remie 28-Sep-18 09:40 PM

I had a flawless Nook battle

no bugs at all

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 09:42 PM

@No. not in this game). When War trees were added I was standing at the center of enemy hive and till the end of business day i was zeroed (lost about 15kk of might) because werent warned by devs. I wrote to tech support about compensation or returning me the troops or to return me money that I have spent on game and to block my account but they answered that they sympathize with me and hope that I will continue to play

Then I was nearly close to forbid game at all, but I wasnt able to leave my union and my people without top castle in fight that lasts for more then 8 months(

Remie 28-Sep-18 09:49 PM

DEVS are lazy and bad in communication sometimes

My issue from 29-04-2018 (edited)

2

Still not solved, hopefully other player receive better support

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 09:57 PM

@Remie trully saying I dont understand your request too)))

No. 28-Sep-18 10:02 PM

@Remie trully saying I dont understand your request too)))

Remie 28-Sep-18 10:03 PM

Oh that was the first message

But their first response was after 2 weeks, after I explainee everything I had like 2 months silence

Then I got a generic response we've forwarded your request to the correct department (recycle bin)

K9 - _*Frost*_ (EN/RU/UA) 28-Sep-18 10:07 PM

@Remie

Remie 28-Sep-18 10:07 PM

But I gave up already

One of my motivations to become a mod

No. 28-Sep-18 10:14 PM

Did the game company completely crash? @Remie

K5 - Tamos (Ru/Eng) 28-Sep-18 10:16 PM

M11. Alex5ый. 30 lvl. The player couldn’t complete the Stage Climber event because his Academy is full-researched. What shall he do to complete?

M11. Awful. 30 lvl. The player bought some speed ups in the blackmarket from the Merchant. But when it was time to get it this morning there were a lot of bugs in the game and he couldn’t take his speed ups from the blackmarket in time and lost it. Is it possible to check it and to give the player his speed ups or the gold he spent?

No. 28-Sep-18 10:23 PM

These small rewards are ants on the elephant claws to the full-researched men.

Zhenia Games TV 28-Sep-18 11:12 PM

1) 6aIIIuk lvl25 2)M6 3)MAC 9c:b2:b2:b9:b2:62 4)Didn't get a pack for $ 4.99 (edited)

K9 - _*Frost*_ (EN/RU/UA) 29-Sep-18 12:55 AM

@K9 Xiusen (Russian) and @Rita top donators of M22 leaving the game because of suspicious behavior of one player named (rasul - exact nickname cant be copied on pc, but it will be on screenshots below) on our server and because of inactivity of the developers that probably sponsoring him, because its impossible to promote from SVIP4 to SVIP5 in about a month, recover from dead for more then 10+kk of might each week during week and more then 20+kk on weekend fights for capital and solo defend against about ten 30ty castles since the 27th and 41 servers were merged, and to attack only on speedups to both sides for about of 8-10 months, besides he being alredy once banned at the past, and his teammates flaunted in the past that nowadays its too easy to hack the portable games. I dont know did they hacked WAM or not but they have stack of 5-6 people that plays together in different games for about of six years and they have suspicious behavior. Now situation is next: two players nearly to abandon (in few days) or already abandoned the game - Nimar and Matrim (the few from top donators of server) their accs will be probably under control of Vraff which will likely abandon the game in nearest future because most his friends will or already abandoned the game and because its not so easy to control 3 top castles in 24/7 war state against player with unlimited recources, gold and speedups, Nadie already abandoned the game for sure, vebster88 is close to abandon. I thought that i have time to get through tech support wall to devs for deep check but looks like Iam late and M22 probably will be dead server in short terms if nothing will be done. I dont know but I guess its my desperate cry for help if anything is able to save M22 and its not late =(. Descriptions to screenshots and markers: red - rasul green - players that abandoned or nearly to abandon the game in few days yellow - probably will abandon in short terms if green players will abandon for sure

M28 - M•A•R•I•A (En,Gr,It,Ge) 29-Sep-18 03:58 AM

@Rita people are asking what is going to happen with the assault campaign and the assault step of the event if they cannot attack? Most of them woke up in the middle of the night for the campaign expecting that the problem with the heroes would have been fixed

M1-DaDonKilluminati(English) 29-Sep-18 06:32 AM

You cannot attack without losing a hero!

M36- *Tyrael* (French/English) 29-Sep-18 07:17 AM

More and more players are getting upset on S97 due to an increasing number of heroe stuck in mines/castles/fields and a majority of them that can not pass stage 1 of the new event due to no scientist for questions. Developpers really need to do something. Game experience is getting really unpleasant

K9 Xiusen (Russian) 29-Sep-18 07:50 AM

@K9 - _*Frost*_ (EN/RU/UA) Can you copy the nickname of the player through the phone?

Rita 29-Sep-18 10:30 AM

------------------------------------------------------------------ Debug progress ------------------------------------------------------------------ 1. Cannot get scores in Trading station: Solved. 2. Hero stuck during marching (monster, collecting, siege): Some were solved, others are still fixing now. 3. VIP level declined: Checking now. 4. Score mistake and rewards of Nook battle: Fixed. We will send a compensation mail later. 5. Cross-server arena score mistake:Fixing now. 6. Sage (The question NPC): We will have a new update later, then he will there waiting for you. We will send a compensation mail for you after all the problem fixed!

(edited)

K9 - _*Frost*_ (EN/RU/UA) 29-Sep-18 12:12 PM

@K9 Xiusen (Russian) rαsυι

catzill 29-Sep-18 12:39 PM

Maybe Stage Climber event should be just disabled? Players are wasting items, time, money, almost all tasks are not working. @Rita

catzill 29-Sep-18 12:51 PM

Players stuck on the 1st stage since there is no scientist for questions

Remie 29-Sep-18 01:22 PM

I got multiple lag complaint in server M19, items not showing on map, stuck heroes that can't move anymore but after a certain time they can.

All seems lag related

I also notice slow loading of the map

Rita 29-Sep-18 01:28 PM

Ok. Keep following. If other servers have same proble - log, contact us

Wild Hunting will come tomorrow^^ I know most of you like this event (edited)

M28 - M•A•R•I•A (En,Gr,It,Ge) 29-Sep-18 01:52 PM

@Rita We will have extension of the event Stage Climber time? Because people will not be able to complete all the tiers because of those errors. Some are still in tier one because of scientist for example

M_ВДВариус (Russian) 29-Sep-18 02:02 PM

@Rita Please PM (edited)

DerSucher 29-Sep-18 02:03 PM

@Rita my castle teleported without reason. I wasn't online for 5 days.

M1-DaDonKilluminati(English) 29-Sep-18 03:22 PM

What do I say to all the Lords with no question guy? While others pass the tier stages fine and they are upset they cannot attempt to pass the first stage

K9 - _*Frost*_ (EN/RU/UA) 29-Sep-18 03:22 PM

Next information could be handy for @everyone who have many complains on stuck heroes. More then 5 players on M22 solved it by rejoining their union. Try it on your server maybe it could help some of your players too).

K9 Xiusen (Russian) 29-Sep-18 03:36 PM

@М23 MaRina (Russian)

K9 - _*Frost*_ (EN/RU/UA) 29-Sep-18 03:43 PM

@K9 Xiusen (Russian) and @Rita I do my best trying to notice you as little as possible and only in urgent or important cases. And guess its wright time and place for my next suggestion. Considering the current situation, I think it would be very useful to allow moderators to do a mass mailing to its server players. If there will be needed to do a poll or inform everyone about something urgent. Mods letters could go to default letter section in players mailboxes.

M21 InnocentSinner(Rus/English) 29-Sep-18 04:36 PM

Just like I said before, compensation from the developers is just a joke. People quit the game everyday because of massive bugs. Because of the bugs people loose resources, gold and money. What they get in return: 200k of wood and food. @Rita (edited)

3

K12 Manul72 29-Sep-18 04:42 PM

Its impossible to upgrade units in void gate.

M36- *Tyrael* (French/English) 29-Sep-18 07:02 PM

@Rita Just woke up. I got several message from players telling me that their stuck heroes came back and they can now have questions from scientist. Well done ! The complaints, are decreasing and players are happy ! I also think that wild hunting event which is really appreciated by players will be a good thing. Thanks (edited)

К7 Ментон (Rus/Eng) 29-Sep-18 09:09 PM

When it comes to the exploration of the castle or attack, not a lit torch. No warning.

M28 - M•A•R•I•A (En,Gr,It,Ge) 29-Sep-18 09:28 PM

Also in M28 the above happened but you logout and login again and after everything works fine

К7 Ментон (Rus/Eng) 29-Sep-18 09:50 PM

It does not help anything((

[Ghost Bear] AmrasLiebe 29-Sep-18 10:38 PM

In case someone is interested in Force Points and how to use them, take a look there... https://www.facebook.com/groups/243651002710973/permalink/474269086315829/

Achim Nagel

Hey guys, as I already have reset my book of magic a couple of times and caught myself in making tally sheets to get the best out of what I have, I thought it could be smart to prepare a small spread...

M36- *Tyrael* (French/English) 30-Sep-18 04:22 AM

Price of the items in wild hunting shop increased. Max heroes that can be sent limited to 2...

Rita 30-Sep-18 05:01 AM

@M21 InnocentSinner(Rus/English) That compensation mail is just for Nook battle

Nort for this update (edited)

@PHANTOМ Hi, can you find the turtle and kill it?

PHANTOМ 30-Sep-18 08:24 AM

yes i kill some turtle

K9 Xiusen (Russian) 30-Sep-18 09:33 AM

@everyone Hi mods. It is required to do a poll on your server and find everyone who has a decline VIP and Lord Nobility, after the update. Send me PM a list of players: Game name and server. @everyone

M1-DaDonKilluminati(English) 30-Sep-18 09:47 AM

Done! When are we getting word block? I am tired of a troll on my server impending my game and moderator work daily.

I don't talk on world chat because this is generally what I will get in response from this player. He is a menace to the game environment, he personally messages people crude, racist, pedophilia material

On a daily basis

M10 natiko23 /English/Russian/LV 30-Sep-18 09:51 AM

Increase the limit of turtles 6-8 levels, please!

Remie 30-Sep-18 11:01 AM

@M1-DaDonKilluminati(English) Report him in your report for.violation

Make screenshots everytime he does this

M19 Бестиял (Russian) 30-Sep-18 11:34 AM

@M21 InnocentSinner(Rus/English) это задание не одноразовое

@M21 InnocentSinner(Rus/English) выполнив его получаешь задание в счетчик получаешь награду и его снова можно выполнить и получить все еще раз

Remie 30-Sep-18 11:37 AM

Just did a poll in global chat, hopefully nobody has this problem

But if they have I will let it get solved

M21 InnocentSinner(Rus/English) 30-Sep-18 11:38 AM

@M19 Бестиял (Russian) на первом этапе он купил пак (впервые) и он не засчитался в ивент. (edited)

M1-DaDonKilluminati(English) 30-Sep-18 12:00 PM

Thanks, will do I have quite a few screenshots.

M28 - M•A•R•I•A (En,Gr,It,Ge) 30-Sep-18 12:27 PM

@M1-DaDonKilluminati(English) send them to @K9 Xiusen (Russian) he will help you with this

One question for anyone that knows please. I bought a monthly package but I didn't get a vault chest to donate to my alliance. Is this correct or a bug?

Because I was not paying attention the previous times

M28 - M•A•R•I•A (En,Gr,It,Ge) 30-Sep-18 02:31 PM

Nice job guys! Cool avatars!

No. 30-Sep-18 03:09 PM

One user of the S150 has notified two nicknames that the cheat is suspicious. He wants to see if there is any solid evidence and take reasonable steps. Reported by: S150 러시아테러범 lv.12 Suspicious user nickname Келх2 : The growth rate is instantaneously too fast 一剑止血 : At any moment, resources increase exponentially

M10 natiko23 /English/Russian/LV 30-Sep-18 03:16 PM

I can not go to the third level in Stage Climber. Writes error code 1

Zhenia Games TV 30-Sep-18 08:13 PM

@Rita See PM please

M_ВДВариус (Russian) 30-Sep-18 11:30 PM

@Rita PM please

M28 - M•A•R•I•A (En,Gr,It,Ge) 30-Sep-18 11:51 PM

@Rita and @K9 Xiusen (Russian) a player from M28 asked me to transfer to all his praise for your help

M21 InnocentSinner(Rus/English) 01-Oct-18 12:40 AM

@Rita a lot of people complain that they don’t get an attack notification . Was fine before, but today none at all